ServiceNow Technical Architect at Parvana Recruitment

Parvana Strategic Sourcing; Cape Town; On-site; ZAR 750,000 - 1,200,000; Full time

Job summary

A leading company in technology solutions is seeking a ServiceNow Architect in Cape Town. The successful candidate will define, design, and deliver scalable ServiceNow solutions while leading projects and mentoring developers. Extensive experience with ServiceNow, particularly ITSM Pro and ITOM, is required, alongside strong client communication skills.

Qualifications

• 5+ years ServiceNow consulting experience.
• Deep understanding of JavaScript and ServiceNow integrations.
• Proven success in leading enterprise ServiceNow implementations.

Responsibilities

• Define, design, and deliver scalable ServiceNow solutions.
• Lead complex configurations and customizations.
• Manage end-to-end ServiceNow projects.

Skills

ServiceNow Architect

ITSM Pro

ITOM

Education

ServiceNow certifications (CIS, CAD, CSA)

Job description

What you will be doing:

• Define, design, and deliver scalable ServiceNow solutions (ITSM Pro, ITOM [Discovery], HRSD, APM, SPM) for organizational and client needs.
• Collaborate to gather requirements and translate them into ServiceNow solutions.
• Establish and enforce ServiceNow architecture standards and ensure system integration.
• Lead complex configurations and customizations using various technologies.
• Manage end-to-end ServiceNow projects for high-quality delivery.
• Mentor ServiceNow developers and consultants.
• Troubleshoot and resolve complex technical issues.
• Monitor ServiceNow advancements and recommend innovations.

What our client is looking for:

• ServiceNow certifications e.g., Certified Implementation Specialist (CIS), Certified Application Developer (CAD), and Certified System Administrator (CSA) would be beneficial.
• 5+ years ServiceNow consulting experience with ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM expertise.
• Proven success leading enterprise ServiceNow implementations, aligning technical excellence with business goals.
• Deep understanding of JavaScript, Flow Designer, REST/SOAP APIs, and ServiceNow integrations.
• Extensive experience in scalable ServiceNow architecture and complex system integration design.
• Strong client communication skills, able to convey technical information to technical and executive audiences.
• Proficient in resolving technical issues with minimal user impact.
• Demonstrated ability to mentor and lead technical teams, promoting collaboration.
• Familiarity with one investment management application (e.g., fund accounting, CRM, document management, EDM) preferred (e.g., eFront, Intralinks, Simcorp Dimension).

Job ID:

• J106936

For a more comprehensive list of opportunities that we have on offer, do visit our website - [URL Removed]

Desired Skills:

• ServiceNow Architect
• ITSM Pro
• ITOM