Service Technician – Drives & Soft-Starters

Sfg Engineering; Gauteng; On-site; ZAR 250,000 - 400,000; Full time

Job summary

A leading engineering company in Gauteng is seeking a Technician to provide vital support for their Drives & Automation division. Key tasks include managing repairs, conducting technical support, maintaining ISO compliance, and ensuring customer satisfaction through effective communication. Ideal candidates will possess a National Diploma in Electrical Engineering and demonstrate a commitment to exemplary service.

Qualifications

• At least 3 years' experience related to VSD and Soft Start service.
• Proficiency in English.
• Legal driver's license.

Responsibilities

• Provide technical support for the Drives & Automation business.
• Perform repairs and manage warranties.
• Compile reports and maintain records of repairs.

Skills

Technical support

Analytical skills

Communication

Problem-solving

Education

National Diploma in Electrical Engineering Heavy Current / Light Current

Matric

Job description

Posted 2 months ago

Applications have closed

Job requirements : Matric

A recognized and relevant qualification (Electrician or technician + N5 / T3 / S3 / S4 National Diploma in Electrical Engineering Heavy Current / Light Current) or related experience

At least 3 years of work experience specifically related to VSD and Soft Start service and repairs

Experience in Control Systems, Process Engineering, Power Electronics, or Instrumentation is an advantage

Job responsibilities :

Provide technical support for the Drives & Automation business

Perform repairs and manage warranties

Receive, analyze, and repair faulty units (Goods Returned Notes)

Compile reports for clients and maintain proper records of repairs and returns

Prepare and submit warranty claims

Maintain records of all warranty claims

Conduct modifications to switchgear when necessary

Assist with drives spares stock control and warehousing

Administer the service center, including maintaining ISO compliance and creating technical files

Assist with customer quotations

Create and update monthly technical reports

Provide 24-hour technical support, including onsite support and troubleshooting

Participate in site meetings and internal sales support

Evaluate problems in specific applications and analyze schematic diagrams

Attend to breakdowns or commissioning, which may require travel and overnight stays

Commission and test panels at the company or with other Panel Builders

Specific requirements / additional information :

Legal driver's license

Proficiency in English (reading, writing, speaking)

Excellent communication skills, including formal presentations

Ability to make independent decisions

Customer service orientation with a sense of urgency

Willingness to travel extensively, including overnight stays and cross-border support

Hardworking, resourceful, ambitious, with good business acumen

Availability to work beyond normal hours, including evenings, weekends, and holidays as needed

Commitment to ongoing professional development