Service Technician

Sydsen Recruit; Midrand; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency in South Africa is seeking a skilled Service Technician to install, service, and maintain equipment in Midrand. The successful candidate will need to manage customer relationships and complete service reports accurately. Ideal applicants should have a Matric certificate and technical knowledge in electrical and plumbing. This full-time role offers a monthly salary of R12,500.

Qualifications

• Grade 12 (Matric) certificate is required; relevant tertiary qualification is an advantage.
• Experience in electrical and plumbing is essential.
• Strong interpersonal and communication skills are necessary.

Responsibilities

• Install equipment and conduct service calls.
• Complete and submit accurate Service Reports.
• Maintain customer relationships and identify needs.

Skills

Mechanic Experience

Customer Service

HVAC

Troubleshooting

Mechanical Knowledge

Education

Grade 12 (Matric)

Relevant tertiary qualification

Job description

Reference: PTA000489-NB-1

Service Technician Midrand Gauteng

Duties & Responsibilities

Our client is seeking a skilled and motivated Service Technician to join their Midrand. This is an important role that combines technical expertise, customer service and business support. The successful candidate will be responsible for installations, service and maintenance of equipment while also ensuring strong customer relationships and contributing to overall branch growth.

Key Responsibilities

• Receive and review installation requests, requisition and collect equipment.
• Install equipment at customer premises, ensuring Proof of Delivery and Loan Agreements are signed.
• Conduct routine service calls, scheduled maintenance and attend to emergency callouts promptly.
• Service and maintain equipment to company standards, arranging repairs when necessary.
• Complete and submit accurate Service Reports.
• Maintain regular contact with existing customers to strengthen relationships.
• Identify customer needs, recommend solutions and liaise with Telesales for order placement.
• Perform product demonstrations and update customers on new products, promotions and pricing.
• Prepare and submit weekly work plans, keeping customer records updated in the system.
• Monitor industry trends and competitor activities, providing feedback to management.
• Foster strong internal communication and collaboration between departments.
• Perform any additional duties reasonably expected of the role.

Requirements

• Grade 12 (Matric); relevant tertiary qualification advantageous
• Technical knowledge with experience in electrical and plumbing
• Strong interpersonal and communication skills
• Ability to handle technical selling and report writing
• Organized, detail-oriented and system-driven
• High level of integrity, trustworthiness and accountability
• Able to work under pressure and meet deadlines

Important Notice to Applicants

SydSen Recruit will never request any form of payment from candidates during the recruitment process. We do not require vouchers, deposits or fees for interviews, job offers or onboarding. If you receive any suspicious requests or communication asking for payment please do not engage and report it immediately to .

Please note :

• Only candidates who meet the required experience and criteria will be contacted.
• If you do not hear from us within 14 days kindly consider your application unsuccessful.

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Package & Remuneration

R12 500.00

Required Experience :

years

Key Skills

Mechanic Experience, Pest Control, Customer Service, Hand Tools, HVAC, Mechanical Knowledge, Automotive Repair, Service Technician Experience, Maintenance, Heavy Lifting, Equipment Repair, Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1