SERVICE TECHNICIAN

Professional Resources Partners Pty Ltd; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading service provider in Johannesburg is looking for a Service Technician. The role includes installing and maintaining equipment, conducting tests, and ensuring customer satisfaction. Candidates must be qualified electricians or millwrights with at least 5 years of experience in relevant machinery. Strong communication skills in English and Afrikaans are essential. This position will involve some overtime and travel requirements.

Qualifications

• Qualified electricians or millwrights needed with relevant experience.
• 5+ years experience in meat or food machinery preferred.
• Computer literate with knowledge of Quality Management Systems is advantageous.

Responsibilities

• Assemble and connect equipment according to specifications.
• Perform repairs and maintain equipment at customer's request.
• Prepare job and service sheets, ensuring documentation is complete.

Skills

Fluent in English

Fluent in Afrikaans

Communication skills

Self-motivated

Ability to work under pressure

Education

Nationally accepted electrician qualification

Qualified millwright

Job description

SERVICE TECHNICIAN – JHB

Installing and Commissioning Equipment

• Assembling equipment and attachments.
• Connecting equipment to utilities provided by customers.
• Conducting tests to ensure that machinery is fully operational according to the manufacturer’s specifications.
• Conducting machine demonstrations with the product and customer’s operator / technical personnel.
• Introducing customer / technical personnel to the manufacturer’s operation and technical manuals, specifically the safety procedures.
• Emphasising the correct use of operating and technical manuals.
• Obtaining customer sign-off and returning relevant documentation for filing purposes.

Service and Maintenance

• Carrying out repairs and service to equipment at customer’s request.
• Upon completion of repairs and service, conduct tests, preferably with the product, to ensure job completion according to the requested service or repair.
• Demonstrating the machine operation to the customer and ensuring customer satisfaction.
• Obtaining customer sign-off on job cards / service sheets and returning documentation to the After Sales Coordinator for invoicing.

Administration

• Preparing quotations.
• Completing job sheets and service sheets.
• Preparing written reports on equipment if required.
• Ensuring that all spares and components used conform to the manufacturer’s specifications.
• Ensuring that all work carried out conforms to legislated safety regulations.

Quality Management

• Conform Quality Management documentation.
• Assist in auditing the Quality Management System.

Minimum requirements

• Applicants must be qualified electricians with a nationally accepted qualification and with mechanical experience OR be qualified millwrights.
• Applicants must be able to communicate fluently in both English and Afrikaans and should have good communication skills.
• At least 5 years of proven, previous related experience in meat or food or similar machinery would be advantageous.
• Applicants must have a proven track record and contactable references.
• Applicants must have a valid driver’s license.
• Applicants must be willing to work overtime when required.
• Applicants must be prepared to spend time away from home (local and overseas).
• Applicants must be computer literate.
• Experience and / or knowledge of a Quality Management System e.g. ISO would be advantageous.
• The position requires an individual who is accurate, self-motivated, able to take initiative, and willing to learn and work under pressure.