Service Sales Support Specialist

ABB Schweiz AG; Gauteng; On-site; ZAR 500,000 - 900,000; Full time

Job summary

A leading global company in electrification services seeks a Marketing & Sales Manager in South Africa. The role involves developing strategies for channel partners to drive revenue growth and requires strong communication and project execution skills. Candidates must have a Bachelor's degree in engineering and experience with medium and low voltage products.

Qualifications

• At least 3 years of relevant experience required.
• Experience working with Medium Voltage and Low Voltage products.
• Must have experience with Channel Partners.

Responsibilities

• Develop and execute strategies for channel partners.
• Build and maintain strong relationships with channel partners.
• Manage Salesforce channel opportunities.

Skills

Communication

Negotiation

Problem-solving

Analytical skills

Education

Bachelor's degree in engineering

Tools

Salesforce

SharePoint

Job description

At ABB, we help industries outrun - leaner and cleaner.

Here, progress is an expectation - for you, your team, and the world.

As a global market leader, we'll give you what you need to make it happen.

It won't always be easy, growing takes grit.

But at ABB, you'll never run alone.

Run what runs the world.

Position: Marketing & Sales Manager

This position reports to: Marketing & Sales Manager

Role and Responsibilities

In this role, you will develop and execute strategies to recruit, onboard, manage, and maintain ZA Cluster channel partners for the Electrification Service (ELSE) division.

• Build and maintain strong relationships with channel partners to drive revenue growth and achieve sales targets.
• Coordinate with Global Channel Manager and Local Marketing & Sales Manager and implement channel initiatives with local sales organizations in the assigned region.
• Support local sales organization (LSO) in identifying potential channel partners and VPPs.
• Contribute to ELSE Value Provider Program (VPP) development and promote it to potential channel partners.
• Provide support and guidance to partners on product, solution offerings, and commercial training.
• Organize technical trainings with Primary Service Centers (PSC) and Operations for channel partners.
• Enroll, track, and monitor channel partner employees' training completion and certifications.
• Ensure the functioning of commercial operations & digital tools for channel partner business models.
• Support channel partner business plan reviews and risk identification.
• Ensure channel partner agreements are updated and followed.
• Contribute to channel pricing strategy and its implementation.
• Support regional reporting and Salesforce channel management.
• Identify potential channel partners in the local market.
• Plan long-term business growth with channel partners.
• Ensure proper functioning of commercial operations, business models, and digital tools.
• Manage VPP account activities, business reviews, visits, and meetings.
• Act as primary contact for channel partners.
• Participate in customer visits and channel partner events.
• Manage Salesforce Channel Opportunities.

Forecasting and Planning

Provide planning information to PSCs and factories.

Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters—because the progress we make here creates real impact out there.

Qualifications (Mandatory)

• Bachelor's degree in engineering with at least 3 years of relevant experience.
• Proven experience with Medium Voltage and Low Voltage products.
• Experience working with Channel Partners is mandatory.
• Strong communication and negotiation skills.
• Self-starter and proactive mindset.
• Ability to work independently and in teams.
• Experience in project execution.
• Knowledge of marketing & sales processes and tools (Salesforce, SharePoint, etc.).
• Solutions-oriented approach with problem-solving and analytical skills.
• Understanding of contract management, negotiations, risk management, and legal terms.
• Experience with channel pricing management.
• Availability to travel.
• Excellent communication and interpersonal skills, capable of developing effective relationships at all levels.

What’s in it for you?

We want you to bring your full self to work—your ideas, energy, and ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on meaningful challenges. Your work here creates impact you can see and feel every day.

About Us

We value people from different backgrounds. Could this be your story? Apply today or visit our website to learn more about us and the impact of our solutions globally.

Note: Preference will be given to previously disadvantaged candidates in line with the company's employment equity targets.