Service Plan Sales Agent

Edge Executive Search Group; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading recruitment firm in Johannesburg is looking for a motivated Service Plan Sales Agent to drive sales in a high-performance call centre. The ideal candidate must have at least 3 years of outbound call center sales experience and 2 years specifically selling service plans. You will educate customers on the benefits of service plans while managing objections and consistently closing deals. Strong communication skills and attention to detail are essential for success in this role.

Qualifications

• 3+ years of outbound call centre sales experience.
• 2+ years selling service plans or term warranties (non-negotiable).
• Excellent verbal communication and closing skills.

Responsibilities

• Sell service plan policies through outbound telesales.
• Educate customers on product benefits and match them to their needs.
• Handle objections with professionalism.

Skills

Outbound telesales

Fluent in English

Verbal communication skills

Attention to detail

Resilience under pressure

Education

Matric

RE5

FETC: Short-Term Insurance NQF4

Job description

Service Plan Sales Agent
Location: Bryanston, South Africa
Type: Permanent | Telesales | Short-Term Insurance

Selling value. Exceed targets. This is a high-performance call centre sales role for a driven and persuasive agent who thrives in a target-based environment. You’ll sell vehicle service plans while building trust with customers and consistently closing deals.

What You’ll Do

• Sell service plan policies through outbound telesales
• Educate customers on product benefits and match them to their needs
• Handle objections with professionalism and overcome them effectively
• Optimise every lead by cross-selling where possible
• Deliver high-quality service to both customers and lead providers
• Work independently, manage your time, and meet daily sales goals
• Continuously improve performance through collaboration and coaching

What You Bring

• Matric, RE5, and FETC: Short-Term Insurance NQF4 (essential)
• 3+ years of outbound call centre sales experience
• 2+ years selling service plans or term warranties (non-negotiable)
• Fluent in English and one additional official language
• Excellent verbal communication and closing skills
• Strong attention to detail and resilience under pressure

What Success Looks Like

• Consistently high policy sales and monthly premiums
• Satisfied customers who understand and value their purchase
• Improved personal performance through continuous learning
• Professional conduct aligned to compliance and company values