Service Manager (Customer Centric)

University of Fort Hare; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A reputable educational institution in Cape Town seeks a hands-on individual to lead client-facing operations. This mid-range role requires route planning and fleet management experience, along with strong leadership and customer service skills. The ideal candidate will be tech-savvy and able to quickly adapt to digital tools in a fast-paced environment.

Qualifications

• Experience in route planning and fleet management.
• Knowledge of food safety and stock management.
• Strong customer service skills and leadership capabilities.

Responsibilities

• Lead and manage a client-facing service operation.
• Coordinate route planning and fleet management activities.
• Collaborate with teams to address route planning needs.

Skills

Route planning experience

Fleet management experience

Food safety experience

Stock management experience

Customer service experience

Computer savvy

Self-discipline

Leadership capabilities

Job description

Overview

Engineering / Technical / Production / Manufacturing / Motor

Location: South Africa - Western Cape, Cape Town - North (Durbanville / Kraaifontein / Brackenfell)

Monthly Cost To Company

Responsibilities

• Lead and manage a client-facing service operation.
• Coordinate route planning and fleet management activities.
• Collaborate with teams to address route planning needs and gather information for quotes.
• Ensure compliance with safety and quality standards.

Qualifications

• Route planning experience
• Fleet management experience
• Food safety experience
• Stock management experience
• Customer service experience
• Computer savvy
• Self-discipline
• Leadership capabilities

About

Our client is looking for a hands-on individual to work with their team and lead them to success in addressing route planning needs, dealing with customers to get information for quotes and discipline. This individual will have a lot of digital tools at their disposal to work with and information with which to work, so they will need to be tech-savvy, know their way around a computer, and quickly pick up on new applications. This is a mid-range role with our client not seeking an entry-level job seeker or an extremely experienced person.

How to Apply

How to Apply via our website: https://measuredability.com/jobseekers/