Service Manager- Automotive- Caribbean Opportunity!

GAP Talent; Gauteng; Hybrid; USD 60,000 - 80,000; Full time

Job summary

An automotive service company seeks an experienced Service Manager to lead its service department in the Caribbean. The role requires overseeing operations, driving technical excellence, and enhancing customer experiences. Ideal candidates will have a proven ability to lead teams and a strong technical background in vehicle servicing. Competitive salary and relocation assistance offered.

Benefits

Great salary paid in USD

Relocation assistance

Housing allowance

Qualifications

• Previous experience as a Service Manager, Senior Service Advisor, or Workshop Controller.
• A proven track record of leading and developing successful teams.
• Strong organizational and problem-solving abilities.

Responsibilities

• Oversee the day-to-day operations of the service department.
• Support the Aftersales Manager in meeting departmental targets.
• Deliver exceptional customer satisfaction and build lasting loyalty.

Skills

Leadership

Customer service

Problem-solving

Organizational skills

Technical knowledge of vehicles

Job description

Service Manager – Caribbean Opportunity

We’re on the lookout for an experienced and driven Service Manager to lead a dynamic automotive service department in the Caribbean. If you’re passionate about delivering outstanding customer experiences, driving technical excellence, and leading high-performing teams, this could be your next big move.

The Role:

As Service Manager, you’ll oversee the smooth, efficient, and profitable day-to-day operations of the service department. This hands-on leadership role blends technical expertise, customer care, and team management to create a top-tier aftersales experience.

You’ll serve as the vital link between the workshop, service advisors, and senior management—ensuring the service operation exceeds expectations across the board.

Key Responsibilities

• Support the Aftersales Manager in meeting departmental targets and driving business growth
• Increase profitability through labour, parts, and accessory sales
• Ensure service standards and processes are consistently upheld
• Monitor and improve workshop productivity, efficiency, and utilisation
• Lead, manage, and mentor service advisors, technicians, and support staff
• Deliver exceptional customer satisfaction and build lasting loyalty
• Plan and forecast departmental performance, reporting regularly on KPIs
• Ensure vehicles are serviced in a timely, professional, and high-quality manner

What We’re Looking For

We’re seeking a confident leader with a deep understanding of workshop operations, customer service, and team development. A natural motivator with a passion for operational excellence and people, you’ll help your team thrive while delivering outstanding service to every customer.

Ideally, you’ll bring:

• Previous experience as a Service Manager, Senior Service Advisor, or Workshop Controller
• A proven track record of leading and developing successful teams
• Strong organisational and problem-solving abilities
• A customer-first mindset and commitment to quality
• Solid technical knowledge of vehicle servicing and repair
• Familiarity with dealership systems and service processes
• A valid driver’s license (manual and automatic)

What is on offer:

Great Salary paid in USD

Relocation Assistance

Housing allowance

If you or anyone you know is interested in an international opportunity based out in the Caribbean, apply today!