Service Charges Analyst (fluent in German)

Service Charges Analyst

Who we are

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.

About the role

The Service Charges Analyst is responsible for overseeing service charge reconciliation audits, ensuring accuracy, compliance, and efficiency in all reviews. This role requires a detail-oriented professional who can deliver high-quality analyses, identify discrepancies, and effectively communicate findings with landlords. The successful candidate will play a key role in maintaining financial transparency and fostering strong landlord relationships.

Why choose us

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

What you will bring

• 1 – 2 years background or experience in Real Estate, Lease Administration, Property Management, or Facility Management.
• Knowledge of German Property Law will be a strong recommendation.
• Bachelor’s Degree in Accounting (BCom or equivalent) from a SAICA- or SAIPA-accredited university.
• Fluent German (spoken and written) is essential; very good English (spoken and written) is required.
• Strong proficiency in MS Excel.
• Excellent written and verbal communication skills, with the ability to engage with stakeholders at all levels and build strong professional relationships.
• Proactive approach with a can-do attitude, capable of identifying and resolving issues effectively.
• Self-motivated and reliable team player who can contribute to a collaborative work environment.
• Ability to analyze existing processes and drive improvements for efficiency and optimization.
• Strong analytical skills to ensure accuracy and compliance in service charge reconciliations.

What you will be doing

Key responsibilities include:

• Review German service charge reconciliations to ensure accuracy and compliance with lease agreements.
• Lead the objection process for incorrectly allocated costs and follow up on resolutions.
• Track, document, and communicate identified cost savings.
• Identify and report potential financial risks.
• Participate in training sessions and share knowledge with the broader team.
• Maintain professional communication with landlords in German.
• Adhere to established procedures and guidelines.
• Build and maintain strong relationships with key stakeholders.
• Handle ad hoc tasks as assigned by management.
• Proactively contribute to process improvements by identifying opportunities for efficiency and optimization.

If you are a detail-oriented professional with a passion for accuracy, efficiency, and stakeholder collaboration, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering high-quality service charge audits while building strong relationships with landlords and key stakeholders. Take the next step in your career and be part of a dynamic, supportive, and growth-focused environment.