Service Centre Clerk

Pepkor Lifestyle; Gqeberha; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading retail company is seeking an administrative support staff member for their Service Centre. The successful candidate will ensure efficient operation by managing record-keeping, inventory, and providing customer service. Ideal applicants will have a Grade 12 education and experience in administration, with key skills in SAP systems and proficiency in MS Office tools.

Qualifications

• Grade 12 with one year of administrative experience is required.
• Competency in SAP systems and proficiency in MS Excel and MS Word are essential.

Responsibilities

• Perform clerical services and manage inventory controls.
• Ensure compliance with safety policies and provide customer service.

Skills

Customer service

Attention to detail

Teamwork

Effective communication

Time management

Education

Grade 12

Tools

SAP systems

MS Excel

MS Word

Job description

Job Purpose

Perform clerical services at the Service Centre to ensure effective and efficient maintenance of its functions.

Education and Experience

Grade 12 with one year of administrative experience.

Required Job Competencies

• Execute general administration tasks as needed
• Control and safeguard inventory at the Service Centre
• Ensure compliance with safety policies and procedures
• Provide customer service to internal and external clients
• Effective self-management and teamwork skills
• Ability to multi-skill across departments when required

Key Responsibilities

• Maintain product and service knowledge
• Administrative record keeping
• Competency in SAP systems
• Adhere to warehouse safety and responsible care practices
• Knowledge of warehouse operations
• Proficiency in MS Excel and MS Word
• Understanding of JG Group policies, practices, and systems
• Knowledge of the JD Group operating model
• Uphold ethical responsibilities
• Manage warehouse stock controls
• Handle petty cash administration
• Ensure computer/SAP proficiency
• Maintain accurate records
• Exhibit strong administrative, numeracy, and literacy skills
• Effective communication and emotional maturity
• Personal resilience and integrity
• Customer orientation and diversity engagement
• Attention to detail and sense of urgency

Seniority Level

• Not Applicable

Employment Type

• Full-time

Job Function

• Other

Industries

• Retail