Service Advisor

Sydsen; Krugersdorp; On-site; ZAR 150,000 - 250,000; Full time

Job summary

An established industry player is seeking a skilled Automotive Service Advisor to enhance their dynamic team. In this role, you will be the first point of contact for customers, providing expert advice on vehicle maintenance and repairs. Your responsibilities will include coordinating service appointments, preparing accurate estimates, and ensuring high levels of customer satisfaction. This is an exciting opportunity to work in a fast-paced environment where your skills will directly impact customer experiences and service quality. If you have a passion for the automotive industry and a commitment to excellence, we invite you to apply and join a team that values your contributions.

Qualifications

• Minimum 2 years experience as a Service Advisor in a dealership.
• Strong communication and customer service skills are essential.

Responsibilities

• Assist customers with service needs and provide expert advice.
• Coordinate appointments and ensure timely vehicle delivery.

Skills

Customer Service Skills

Communication Skills

Multitasking

Technical Knowledge of Vehicle Servicing

Tools

Automotive Service Software

Job description

A leading dealership in West Rand is looking for a skilled Automotive Service Advisor to join their dynamic team!

Responsibilities:

1. Greet and assist customers with their service needs
2. Provide expert advice on vehicle maintenance and repairs
3. Coordinate service appointments and ensure timely vehicle delivery
4. Liaise between customers and the workshop team
5. Prepare accurate service estimates and invoices
6. Maintain high levels of customer satisfaction

Requirements:

1. Previous experience as a Service Advisor in a dealership environment (min 2 years)
2. Strong communication and customer service skills
3. Technical knowledge of vehicle servicing and repairs
4. Ability to multitask in a fast-paced setting
5. Proficiency in automotive service software

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.