Service Advisor

Sydsen Group Ltd; Krugersdorp; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a skilled Automotive Service Advisor to enhance customer satisfaction and streamline service operations. In this dynamic role, you'll greet and assist customers, provide expert advice on vehicle maintenance, and coordinate service appointments. Your technical knowledge of vehicle servicing will be crucial in preparing accurate service estimates and maintaining high levels of customer satisfaction. This is a fantastic opportunity for individuals with a passion for the automotive industry and a commitment to delivering exceptional customer service in a fast-paced environment.

Qualifications

• Minimum of 2 years experience as a Service Advisor in a dealership.
• Strong communication and customer service skills are essential.

Responsibilities

• Assist customers with service needs and provide expert vehicle maintenance advice.
• Coordinate service appointments and ensure timely vehicle delivery.

Skills

Customer Service Skills

Communication Skills

Technical Knowledge of Vehicle Servicing

Multitasking Ability

Tools

Automotive Service Software

Job description

Automotive Service Advisor – West Rand

A leading dealership in West Rand is looking for a skilled Automotive Service Advisor to join their dynamic team!

Responsibilities:

1. Greet and assist customers with their service needs
2. Provide expert advice on vehicle maintenance and repairs
3. Coordinate service appointments and ensure timely vehicle delivery
4. Liaise between customers and the workshop team
5. Prepare accurate service estimates and invoices
6. Maintain high levels of customer satisfaction

Requirements:

1. Previous experience as a Service Advisor in a dealership environment (min 2 years)
2. Strong communication and customer service skills
3. Technical knowledge of vehicle servicing and repairs
4. Ability to multitask in a fast-paced setting
5. Proficiency in automotive service software

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.