Service Advisor

Sydsen Group (Pty) Ltd; Krugersdorp; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a skilled Automotive Service Advisor to enhance their dynamic team. This role involves greeting customers, providing expert advice on vehicle maintenance, and ensuring high levels of customer satisfaction. The ideal candidate will have a minimum of two years' experience in a dealership environment, strong communication skills, and technical knowledge of vehicle servicing. Join a forward-thinking dealership where your contributions will directly impact customer experiences and service excellence in a fast-paced environment.

Qualifications

• Min 2 years experience as a Service Advisor in a dealership environment.
• Strong communication and customer service skills are essential.

Responsibilities

• Greet and assist customers with their service needs.
• Coordinate service appointments and ensure timely vehicle delivery.

Skills

Customer Service Skills

Communication Skills

Multitasking

Technical Knowledge of Vehicle Servicing

Tools

Automotive Service Software

Job description

A leading dealership in West Rand is looking for a skilled Automotive Service Advisor to join their dynamic team!

Responsibilities:

1. Greet and assist customers with their service needs
2. Provide expert advice on vehicle maintenance and repairs
3. Coordinate service appointments and ensure timely vehicle delivery
4. Liaise between customers and the workshop team
5. Prepare accurate service estimates and invoices
6. Maintain high levels of customer satisfaction

Requirements:

• Previous experience as a Service Advisor in a dealership environment (min 2 years)
• Strong communication and customer service skills
• Technical knowledge of vehicle servicing and repairs
• Ability to multitask in a fast-paced setting
• Proficiency in automotive service software

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.