Service advisor

First Degree Recruitment; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A vehicle dealership in Johannesburg is seeking a Vehicle Service Advisor to manage customer interactions and ensure satisfaction with services. The ideal candidate will have 3-4 years of experience in the motor industry, preferably with corporate brands, and must hold a valid SA Driver’s license. Interested candidates should submit their CV to apply.

Qualifications

• Minimum of 3 to 4 years’ experience as Vehicle Service Advisor / Aftersales Consultant.
• Experience in the MOTOR industry and with corporate branded dealerships.

Responsibilities

• Costing of job cards for vehicles.
• Processing of warranties and following up on vehicle progress.
• Liaising between clients and workshop to ensure satisfaction.

Skills

Customer service orientation

Ability to work under pressure

Education

Grade 12 or equivalent

Job description

Overview

Vacancy for a Vehicle Service Advisor with a vehicle dealership in Johannesburg.

Duties

Duties: Costing of job cards of vehicles booked into the workshop, processing of warranties, following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction of vehicles serviced.

Requirements

• Minimum of 3 to 4 years’ experience as Vehicle Service advisor / Aftersales consultant.
• Experience working within the MOTOR industry and with a corporate branded dealership like Chery, Kia, Haval, Suzuki etc.
• Must be able to work under pressure and be customer service orientated.
• Grade 12 or equivalent.
• Valid SA Driver’s license.
• Clear criminal record.

Submit your CV to: [e-mail]