Service Administration Supervisor Global Grade 09

Barloworld Equipment (Pty) Ltd; Boksburg; On-site; ZAR 350 000 - 550 000; Full time

Job summary

An established industry player is seeking a dynamic individual to lead a costing team in a vibrant environment. The role involves managing costing processes, resolving customer queries, and ensuring effective communication within the team. With a focus on achieving customer satisfaction and maximizing productivity, this position is perfect for someone with strong analytical skills and a solid academic background in accounting or administration. Join a forward-thinking company that values leadership potential and offers opportunities for professional growth and development.

Qualifications

• 5+ years of experience in costing or administration.
• Strong analytical skills and attention to detail are essential.

Responsibilities

• Manage costing team and provide support to service operations.
• Resolve customer queries and ensure effective communication.

Skills

Analytical Skills

Self-management

Time Management

Communication Skills

Attention to Detail

Education

Grade 12

Accounting Qualification

Administration Qualification

Tools

SAP

CRM

Job description

Key Output

1. Manage costing team and provide administrative support to service operation and achieving customer satisfaction.
2. Resolve internal and external customer queries.
3. Accurately control costing end-to-end processes.
4. SAP/CRM Superuser functions.
5. Co-ordinate with Planning team for WIP management and target execution and effectively control cost center expenses and Work-in-Progress.
6. Achieve a team environment that enables maximum productivity and profitability.
7. Follow up on debtors’ queries and resolve internal and external customer concerns.
8. Ensure Staffing & Safety requirements of team and environment are achieved.
9. Ensure effective communication between team and management.
10. Apply Barloworld-Equipment leadership philosophy.

Qualification, Experience And Competencies

1. Appropriate academic background (Grade 12 and an accounting or administration qualification).
2. Leadership potential able to achieve results utilizing talent in team.
3. Minimum 5 years’ experience of costing / administration.
4. Effective self-management and performance ownership.
5. Good analytical skills and accuracy.
6. Good time management.
7. Sound communication skills.
8. Attention to detail.