Server Support Technical IT Specialist

Hutech Head Office; Pretoria; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Join a leading IT Managed Services company as a Server Support Technical IT Specialist, where you will leverage your experience in desktop support and Microsoft 365 administration. The role involves providing technical support, proactive maintenance within client environments, and fostering a collaborative workplace. Ideal candidates will have a solid background in IT support and a drive for professional growth.

Qualifications

• 4-5 years’ experience with Windows Systems and Microsoft 365.
• Ability to work independently and maintain organization in tasks.
• Experience troubleshooting technical issues effectively.

Responsibilities

• Provide administration and support for Microsoft 365 applications.
• Assist with desktop setup and usability.
• Resolve technical problems and mentor co-workers.

Skills

Technical Support

Microsoft 365 Administration

Problem Solving

Communication

Tools

N-Able Products

Windows

MacOS

MS Office 2016-2021

Job description

Join a national and established reputable IT Managed services company and bring on board your senior technical support experience.

POSITION INFO :

Position : Server Support Technical IT Specialist

Industry : It

Salary : Market Related

Key Responsibilities : ?

• Minimum 3-5 years focused on office server support as well as desktop support.
• Technical Support role. Great growth opportunities based on performance.
• The Technical Specialist role is to provide support and perform maintenance within the client organizations computing environment utilizing Endpoint Management technologies.
• The Technical Specialist will also manage, provide support on and maintain client Microsoft 365 environments including services such as Exchange Online, SharePoint, Teams, etc.
• The Technical Specialist will also troubleshoot problematic areas using either one of the following ways; onsite visit, via telephone, email or support.

Duties & Responsibilities :

• Provide professional and proactive administration for Microsoft 365 and related applications available in the Azure platform.
• Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
• The position responsibility requires independent analyses, communication and problem solving.
• Work is performed with little supervision and requires initiative and judgment.
• To Progress / close incidents to satisfactory conclusion on the incident system.
• Works with vendor support contacts to resolve technical problems.
• To provide a mentor and training role to co-workers.

Other Duties as required :

• 4-5 years’ experience with Windows 11, Windows 10, Windows 7 / 8 and MS Office 2016-2021.
• Experience supporting MacOS.
• Experience with N-Able products including N-Central, Cove Data Protection and Mail Assure.
• Experience with Office 365, Exchange Hybrid Configuration, SharePoint, Teams, as well as other Office 365 applications.
• Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies.

To apply mail, me directly :

Closing date : Friday 30th August 2024

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