Server Assistant

Crew Life at Sea; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the hospitality sector is looking for a Server to join their team. The role includes assisting with food service and maintaining a clean dining environment, requiring excellent communication and customer service skills. Candidates should have a high school diploma and ideally some experience in hospitality, along with flexibility to work various shifts.

Qualifications

• Customer service or hospitality experience preferred.
• Must work flexible hours including evenings, weekends, and holidays.
• Must be able to perform physical tasks like standing long periods and lifting up to 25 pounds.

Responsibilities

• Assist servers in setting up and clearing tables.
• Deliver food and beverages to guests in a timely manner.
• Maintain cleanliness and organization in the dining area.

Skills

Communication

Interpersonal Skills

Attention to Detail

Multitasking

Customer Service

Education

High school diploma or equivalent

Job description

- Assist servers in setting up and clearing tables, as well as maintaining cleanliness and organization in the dining area

- Deliver food and beverages to guests in a timely and efficient manner

- Provide friendly and attentive service to guests, ensuring their needs are met and any requests are promptly fulfilled

- Assist in the preparation of dining areas before and after meal service

- Communicate with the kitchen staff to ensure timely delivery of food and resolve any issues that may arise

- Work closely with the servers to ensure smooth and efficient service

- Follow all safety and sanitation guidelines to maintain a clean and safe work environment

- Handle guest complaints and concerns in a professional and courteous manner

- Assist in restocking supplies and inventory management

- Collaborate with other team members to ensure a positive and enjoyable dining experience for our guests

Requirements:

- High school diploma or equivalent

- Previous experience in a customer service or hospitality role preferred

- Excellent communication and interpersonal skills

- Ability to work efficiently in a fast-paced environment

- Strong attention to detail and ability to multitask

- Willingness to work flexible hours, including evenings, weekends, and holidays

- Must be able to stand for long periods of time and lift up to 25 pounds

- Basic knowledge of food and beverage service is a plus

- Must be able to pass a background check and drug test