Senior Virtual Childcare Coordinator (Remote)

Placements24; Soweto; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Full remote work

Career advancement opportunities

Cutting-edge technology

Professional development resources

Supportive remote team

Job summary

Placements24 is seeking a Senior Virtual Childcare Coordinator to lead and optimize a remote virtual childcare program in Soweto, Gauteng. You will manage a team of remote educators, ensure program quality, and drive client satisfaction by leveraging data and curriculum development.

The role requires a Master's in a relevant field, 7+ years in childcare leadership (3+ remote), and strong proficiency with childcare software and LMS.

Qualifications

• Master's degree in Early Childhood Education, Business Administration, or related field.
• 7+ years of experience in childcare management or early childhood education leadership, with at least 3 years in a virtual/remote capacity.
• Proven experience in team leadership and performance management.
• In-depth knowledge of early childhood development, pedagogical approaches, and curriculum design.
• Exceptional organizational, problem-solving, and decision-making skills.
• Proficiency with childcare management software, learning management systems, and virtual collaboration tools.

Responsibilities

• Oversee the daily operations of the virtual childcare program, ensuring high-quality service delivery.
• Manage, train, and mentor a team of remote childcare providers and educators.
• Develop and implement strategies to enhance engagement, learning outcomes, and parent satisfaction.
• Ensure compliance with all relevant childcare regulations and company policies in a remote setting.
• Monitor program effectiveness through data analysis and feedback mechanisms.
• Collaborate with cross-functional teams (e.g., technology, marketing) to optimize service offerings.
• Serve as a primary point of contact for escalated client issues and concerns.
• Contribute to curriculum development and the selection of educational resources for the virtual platform.

Skills

Team leadership

Operations management

Early childhood development

Curriculum design

Learning management systems

Remote collaboration tools

Communication skills

Problem solving

Client relations

Education

Master's degree in ECE / Admin

Tools

Childcare management software

Learning Management Systems

Virtual collaboration tools

Job description

Our client, a rapidly growing virtual childcare platform, is seeking a highly experienced and results-oriented Senior Virtual Childcare Coordinator to join their team in a fully remote capacity. This role is ideal for a leader passionate about leveraging technology to deliver exceptional early childhood education and care. You will be instrumental in overseeing the delivery of virtual childcare services, managing a team of remote educators, and ensuring program quality and client satisfaction within the Soweto, Gauteng, ZA service area. The ideal candidate possesses strong leadership, operational management, and a deep understanding of early childhood development principles within a remote context. This is a critical role for driving excellence and innovation in our virtual childcare offerings.

Key Responsibilities

• Oversee the daily operations of the virtual childcare program, ensuring high-quality service delivery.
• Manage, train, and mentor a team of remote childcare providers and educators.
• Develop and implement strategies to enhance engagement, learning outcomes, and parent satisfaction.
• Ensure compliance with all relevant childcare regulations and company policies in a remote setting.
• Monitor program effectiveness through data analysis and feedback mechanisms.
• Collaborate with cross-functional teams (e.g., technology, marketing) to optimize service offerings.
• Serve as a primary point of contact for escalated client issues and concerns.
• Contribute to curriculum development and the selection of educational resources for the virtual platform.

Requirements

• Master's degree in Early Childhood Education, Business Administration, or a related field.
• Minimum of 7 years of experience in childcare management or early childhood education leadership, with at least 3 years in a virtual or remote operational capacity.
• Proven experience in team leadership and performance management.
• In-depth knowledge of early childhood development, pedagogical approaches, and curriculum design.
• Exceptional organizational, problem-solving, and decision-making skills.
• Proficiency with childcare management software, learning management systems, and virtual collaboration tools.
• Must have a dedicated, quiet home office with reliable high-speed internet.
• Strong understanding of the needs of families and children in the Soweto, Gauteng, ZA context, enabling culturally relevant service provision.
• Excellent communication and interpersonal skills, with the ability to build strong relationships.

Benefits

• Highly competitive salary and comprehensive benefits package.
• Full remote work flexibility, offering an exceptional work-life balance.
• Significant opportunities for career advancement and leadership in a growing industry.
• Be a key player in shaping the future of virtual childcare.
• Access to cutting-edge technology and professional development resources.
• Collaborative and supportive remote work environment.
• Make a profound impact on the lives of children and families in Soweto, Gauteng, ZA and beyond.