Senior Ux Designer

Tower Group; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

An established industry player is seeking a talented User Experience Designer to enhance user satisfaction through innovative design solutions. In this pivotal role, you will leverage your expertise in user-centered design, interaction design, and information architecture to create exceptional experiences across web and mobile platforms. Collaborating closely with developers, you'll conduct user research and usability testing, ensuring that designs are not only visually appealing but also effective in meeting user needs. If you are passionate about creating intuitive and engaging user experiences, this opportunity is perfect for you.

Qualifications

• Minimum 4 years experience in user-centered design and interaction design.
• Strong skills in usability testing and wireframing user interfaces.

Responsibilities

• Design exceptional user experiences for web and mobile applications.
• Conduct user research and usability testing to inform design decisions.

Skills

User-centered design

Interaction design

Information architecture

User research techniques

Usability testing

Communication skills

Presentation skills

Education

3 year Degree / Diploma in Interaction Design

Certified Usability Analyst

Master's in psychology or Social Sciences

Tools

HTML

CSS

JavaScript

DHTML

Job description

Purpose: The purpose of the role is to ensure that through user research, information architecture, and UX design, our client delivers an exceptional User Experience for customers through the Website and Mobile Application Channels.

This role requires solid experience with user interface design, usability, user experience, web development technologies, and interfacing these technologies with front end user interface systems.

Key Accountabilities and Decision Ownership:

1. User experience design
2. Mobile development technologies
3. User testing and research
4. Channel strategy
5. E-commerce

Core Competencies, Knowledge and Experience:

1. Minimum of 4 years industry experience essential in the following: User-centered design, interaction design, information architecture, or similar
2. Incorporate market analysis, customer feedback, site metrics, and usability findings into designs
3. User Research Techniques and disciplines such as usability testing and contextual inquiries
4. Wireframes and Prototyping of user interfaces
5. Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous
6. Excellent communication, presentation, and interpersonal skills
7. Experience working in a collaborative team and working directly with developers for implementation of designs

Must Have Technical / Professional Qualifications:

1. 3 year Degree / Diploma in one or more of these disciplines: Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
2. Certified Usability Analyst or similar certification would be desirable
3. Master's in psychology, Social Sciences advantageous

Key Performance Indicators:

1. Exceptional user experience, measured through usability scores and customer feedback
2. Conversion rates on key journeys designed (E-commerce and Self-Service)
3. Number of innovations designed resulting from user research and testing
4. Interfacing technologies with front end user interface system