Senior Ux Designer

Tower Group South Africa (Pty) Ltd; Gauteng; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player seeks a talented User Experience Designer to elevate customer interactions through innovative design. In this role, you will leverage user research and usability testing to create intuitive interfaces for both web and mobile applications. Your expertise in user interface design and collaboration with development teams will ensure that exceptional user experiences are delivered. If you are passionate about enhancing user satisfaction and thrive in a dynamic environment, this opportunity is perfect for you to make a significant impact.

Qualifications

• 4+ years of industry experience in user experience and interface design.
• Strong skills in user research techniques and usability testing.

Responsibilities

• Conduct user testing and research to enhance user experience.
• Collaborate with developers to implement design solutions.

Skills

User Interface Design

Usability

User Experience

Web Development Technologies

Communication Skills

Team Collaboration

Education

3 year Degree / Diploma in Interaction Design

Certified Usability Analyst

Master's in Psychology

Tools

Wireframing Tools

Prototyping Tools

Job description

The purpose of the role is to ensure that through user research, information architecture and UX design, our client delivers an exceptional User Experience for customers through the Website and Mobile Application Channels.

This role requires solid experience with user interface design, usability, user experience, web development technologies, and interfacing these technologies with front end user interface systems.

Key Accountabilities and Decision Ownership:

1. User testing and research
2. Channel strategy
3. E-commerce

Core Competencies, Knowledge and Experience:

1. Minimum of 4 years industry experience essential in the following:
2. Incorporate market analysis, customer feedback, site metrics, and usability findings into designs
3. User Research Techniques and disciplines such as usability testing and contextual inquiries
4. Wireframes and Prototyping of user interfaces
5. Excellent communication, presentation, and interpersonal skills
6. Experience working in a collaborative team and working directly with developers for implementation of designs

Must Have Technical / Professional Qualifications:

1. 3 year Degree / Diploma in one or more of these disciplines: Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
2. Certified Usability Analyst or similar certification would be desirable
3. Master's in psychology, Social Sciences advantageous

Key Performance Indicators:

1. Exceptional user experience, measured through usability scores and customer feedback
2. Conversion rates on key journeys designed (E-commerce and Self-Service)
3. Number of innovations designed resulting from user research and testing