Senior Travel Designer- Owned Brands

Wild Dreams Hospitality; Gauteng; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading conservation-focused travel company is seeking a Senior Travel Expert to join their team. The ideal candidate will have extensive regional knowledge and a proven track record in client management, along with proficiency in TourPlan and WETU. Responsibilities include securing bookings, enhancing client relationships, and overseeing sales processes. This position offers an opportunity to contribute to luxury safari experiences across Africa.

Qualifications

• Minimum 4-5 years experience in a senior travel position.
• Experience in the inbound travel industry with Southern and East Africa knowledge.
• Computer literate with proficiency in Microsoft Office.

Responsibilities

• Secure and present journeys to Sales agents, focusing on maximizing booking potential.
• Manage new requests from Sales agents and ensure accurate processing.
• Stay updated on regional logistics, trends, and participate in training for professional development.

Skills

Client management

Attention to detail

Regional knowledge

Sales promotion

Communication

Education

Grade 12 with Matric Mathematics

Tertiary Certificate in Travel & Tourism / Hospitality

Tools

TourPlan

WETU

Job description

Want to work for a leading conservation-focused travel company offering luxury safari experiences across Africa?

They specialize in creating meaningful connections with nature.

The ideal candidate is a seasoned travel expert with strong regional knowledge, excellent client management skills, and proficiency in TourPlan and WETU.

Candidate Requirements : Grade 12 with mathematics A Tertiary certificate in Travel & Tourism / hospitality is advantageous Must have at least 4-5 years experience in a senior position Must be confident in handling customer relationships and developing and promoting product and building journeys in the inbound travel industry Must have an in depth knowledge of Southern and East Africa Knowledge of Mozambique, Mauritius and Seychelles is highly advantageous Should be computer literate (Microsoft Office : Outlook, Teams, Excel and Word) Must have working knowledge of TourPlan and WETU or similar booking / operating system Should have excellent attention to detail Basic Duties : Secure, cost, and present journeys to Sales agents promptly, focusing on sales success and maximizing booking potential.

Foster strong connections with Sales agents and suppliers, ensuring effective communication and service delivery to enhance partnerships and client satisfaction.

Manage new requests from Sales agents, from initial quote to booking confirmation, ensuring accuracy and timely processing while maintaining booking integrity.

Develop and nurture relationships with suppliers and AP partners, leveraging these connections to optimize booking outcomes and enhance client experiences.

Oversee the maintenance of provisional bookings, ensuring all relevant documents, special offers, and correct details are accurately recorded and communicated.

Stay updated on regional logistics, supplier knowledge, industry trends, and company policies, actively participating in training, trade shows, and familiarization trips for ongoing professional development.