Senior Travel Designer (Latin)

Wild Dreams Hospitality; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An established industry player in luxury travel seeks a dynamic individual to enhance sales and build strong relationships with agents. In this role, you will create exceptional travel itineraries that exceed expectations, manage bookings, and collaborate closely with agents. Your expertise will drive sales and operational efficiency while ensuring a commitment to sustainability and conservation. If you have a passion for wildlife and a background in travel and tourism, this is a fantastic opportunity to make a significant impact in the luxury travel sector.

Qualifications

• 4-5 years at a senior level with extensive product knowledge of Southern & East Africa.
• Proven experience in customer relationship management and developing inbound travel products.

Responsibilities

• Generate and grow sales while building strong agent relationships.
• Create world-class itineraries and manage bookings efficiently.

Skills

Customer Relationship Management

Sales Generation

Communication Skills

Attention to Detail

Travel Product Knowledge

Education

Matric Certificate with Mathematics

Tertiary Qualification in Travel & Tourism / Hospitality

Tools

Microsoft Office

Email

Internet

Job description

This role requires you to generate and grow sales, build strong agent relationships, and deliver exceptional customer service.

You will create world-class itineraries to exceed agent and guest expectations, ensuring an efficient and accurate sales process.

You'll collaborate with agents, providing inspiring luxury travel experiences, managing bookings, and staying updated on company policies and procedures.

Additionally, you will reduce operational inefficiencies, stay on top of system updates, and work with the Reservations Manager to strengthen agent relationships and maximize sales opportunities.

Candidate Requirements:

1. Matric certificate with mathematics
2. Tertiary qualification in Travel & Tourism / Hospitality
3. 4-5 years at a senior level with extensive product knowledge of Southern & East Africa (including Rwanda, Tanzania, and Kenya)
4. Proven experience in customer relationship management and developing inbound travel products
5. Personal or educational travel experience is required
6. Excellent written and verbal communication skills in English
7. Proficient in Microsoft Office, email, and internet
8. Exceptional attention to detail
9. Foreign European language skills are a plus
10. A passion for wildlife and a strong commitment to sustainability and conservation
11. Live out role