Senior Travel Designer - Inbounds

Wild Dreams Hospitality; Gauteng; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A luxury travel company seeks a seasoned Travel Consultant with expertise in Southern and East African destinations. The ideal candidate will design custom itineraries, maintain client relationships, and ensure impeccable service. Applicants should have a relevant qualification, several years of experience in luxury travel, and strong organizational skills.

Qualifications

• 4-5 years in inbound travel at a DMC or luxury tour operator.
• Extensive understanding of Southern and East African destinations.
• Proven English literacy and European language skills preferred.

Responsibilities

• Design tailor-made itineraries and ensure seamless travel arrangements.
• Maintain strong client relationships and uphold exceptional service standards.
• Craft bespoke itineraries with precision and attention to detail.

Skills

Attention to detail

Organizational skills

Relationship management

Proficiency in TourPlan

Proficiency in Wetu

Education

Matric certificate with maths

Tertiary qualification in Travel & Tourism or Hospitality

Job description

This role requires a seasoned professional with extensive knowledge of luxury destinations, accommodations, and experiences, particularly in Southern and East Africa.

The ideal candidate will be responsible for designing tailor-made itineraries, maintaining strong client relationships, and ensuring seamless travel arrangements while upholding the highest standards of service and attention to detail.

• This position can be based in either, Johannesburg or Cape Town Candidate requirements : Matric certificate with maths (minimum standard grade or above) and a tertiary qualification in Travel & Tourism or Hospitality Ideally 4-5 years in inbound travel, preferably at a Destination Management Company (DMC) or luxury tour operator Extensive understanding of Southern and East African destinations, particularly Tanzania and Kenya Experience handling customer relationships and developing or promoting products and services in the luxury travel industry Proficiency in TourPlan, Wetu and other travel booking systems.

Proven English literacy, with European language skills being an advantage Strong organizational skills to craft bespoke itineraries with precision.

Excellent attention to detail, organizational skills, and the ability to work under pressure Ability to prioritize tasks, manage multiple demands, and maintain accuracy under tight deadlines Team player with good follow-up skills and the ability to interface with various departments Professional, results-driven, and committed to delivering exceptional customer experiences Self-starter with high energy levels and a proactive approach to problem-solving