Senior Travel Consultant

CareerCare-SA; Pretoria; On-site; ZAR 400 000 - 500 000; Full time

Job summary

An established industry player is seeking a Senior Travel Consultant to join their dynamic team in Pretoria East. This role offers the opportunity to leverage extensive travel planning expertise while providing exceptional customer service to clients. You will oversee complex itineraries, mentor junior consultants, and negotiate competitive rates with suppliers. If you are passionate about travel and possess a strong track record in client relationship management, this is the perfect opportunity for you to thrive in a supportive and rewarding environment. Join a company that values your contributions and offers growth potential in the travel industry.

Benefits

Provident Fund Contribution

Medical Aid Contribution

Qualifications

• 7+ years experience in the travel industry with a focus on high-value clients.
• Proven ability to manage complex itineraries and group travel.

Responsibilities

• Advise clients on travel options and tailor packages to their needs.
• Manage bookings and ensure compliance with travel regulations.

Skills

Travel Planning

Client Relationship Management

Ticketing

GDS (Amadeus, Galileo, Sabre)

Negotiation

Education

Galileo Certificate in Travel & Tourism

Tools

GDS Software

Job description

Senior Travel Consultant required in Pretoria East.

We are seeking a highly experienced and customer-focused Senior Travel Consultant.

The ideal candidate will possess extensive knowledge of travel planning, ticketing, and client relationship management.

This role involves overseeing complex itineraries, offering expert travel advice, and mentoring junior consultants.

Salary: R30 000 pm plus Commission.

Benefits applicable after 3 months probation:Provident fund contribution and Medical Aid contribution.

Duties and Responsibilities:

Client Consultation & Sales:

• Advise clients on travel options, including flights, accommodation, tours, visas, and insurance.
• Tailor travel packages to meet individual or corporate client needs.
• Handle bookings for complex itineraries, group travel, and VIP clients.

Bookings & Administration:

• Make reservations using GDS (e.g., Amadeus, Galileo, Sabre).
• Issue and reissue airline tickets, handle changes and cancellations.
• Manage travel documentation and ensure all bookings comply with regulations.

Supplier & Partner Coordination:

• Liaise with airlines, hotels, car rental agencies, and tour operators.
• Negotiate rates and secure competitive pricing for clients.

Customer Service:

• Offer after-sales support and handle complaints or travel disruptions.
• Build and maintain long-term client relationships.

Team Leadership & Mentoring:

• Support junior consultants with training and daily queries.
• Share product knowledge and sales strategies with the team.

Reporting & Targets:

• Meet or exceed sales targets and KPIs.
• Prepare sales reports and contribute to budgeting and forecasting.

Requirements:

• Minimum 7 years of experience in the travel industry
• Relevant Galileo certificate in Travel & Tourism (non-negotiable)
• Proven track record of handling high-value clients or complex bookings
• Experience with group travel and corporate travel
• Fully bilingual
• Own reliable vehicle
• Reside within 15km of Pretoria East