Senior Trave Inbound Consultant

We are looking for a friendly, energetic and driven individual to complement our client’s vibrant office environment and to handle international inbound tour operator enquiries. The candidate should be confident, self-motivated and goal-driven. If you are detail-orientated and accurate this might be the role for you. The position is either within their USA & Australasia Division or UK & Europe Division.

Key Performance Area:

1. Having a passion for the travel industry
2. A Minimum of 5 years inbound tour consulting experience required
3. Experience with working with overseas tour operators
4. In depth product and destination knowledge of Southern Africa
5. All-rounder, with experience in FIT and ad hoc group quoting and processing
6. Experience with designing itineraries for ADHOC tailormade enquiries
7. Experience with creating & quoting packages for agent websites
8. Specialist advice on destination to agents
9. Apply strong sales techniques to convert potential business
10. Processing of converted quotes to bookings from cradle to grave
11. Handling of an after-hours phone on a rotational basis
12. Ability to work on Microsoft Word
13. Ability to professionally communicate via e-mail as well as telephonically
14. Figures orientated
15. A good comprehension of protocol involved with senior management of corporate customers
16. A team player – thus someone who can receive directive from colleagues when need to achieve a mutual goal
17. Engaging with a myriad of Southern African suppliers to ensure you secure the best product/service coupled with the best possible price
18. Strong negotiating skills with both suppliers and clients
19. Take ownership ensuring all elements are taken care of in a professional and organised manner
20. Must be able to multitask between current & new quotes
21. Be honest, creative, positive, and fair – living by the company core values
22. Fit in with our company culture
23. Conduct themselves professionally and graciously over the phone and email
24. A can-do attitude with the ability to be proactive and enthused about their work