SENIOR TECHNICAL SPECIALIST INFRASTRUCTURE : COMPUTE & STORAGE

Believe Resourcing; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading academic institution in Cape Town is seeking a Senior Technical Specialist to enhance mission-critical infrastructure services. The candidate will design and manage enterprise Linux platforms, storage, and backup services. With a focus on delivering high-quality IT services, the position requires at least 10 years of experience in enterprise ICT infrastructure, including expertise in Linux and project management. Strong communication and problem-solving skills are essential.

Qualifications

• 10+ years of hands-on experience in enterprise ICT infrastructure.
• 5+ years of relevant current technical experience.

Responsibilities

• Provide specialized technical support for business services.
• Design and manage ICT systems and infrastructure service components.
• Lead development and implementation of infrastructure.
• Offer guidance for key systems and infrastructure.
• Collaborate for seamless service delivery.

Skills

IT infrastructure

Project management skills

Excellent communication skills

Customer service ethic

Analytical problem-solving

Education

Degree in computer science or Information Systems at NQF level 7

Tools

Linux

VEEAM

Networker

VMware

AWS

Azure

Containerization technology (Kubernetes, Docker)

Job description

About the Role

About the Role :

As a Senior Technical Specialist, you will play a pivotal role in the development of mission-critical infrastructure services that underpin all activities. You will be an integral part of the Core Infrastructure team in the Enterprise Infrastructure Services division. In this role, you will be responsible for designing, managing, and developing our business-critical university enterprise Linux platforms, storage, backup services, and other ICT systems. Your contributions will directly impact the success of their team, and your technical expertise will be crucial in ensuring that the university maximizes its investment in IT infrastructure.

What You'll Be Working On

• Providing highly specialized technical support for essential business services, systems, and infrastructure.
• Designing, maintaining, and managing one or more business-critical ICT systems and infrastructure service components.
• Taking a lead role in the development and implementation of infrastructure, systems, and services through project work.
• Offering technical guidance and leadership for key systems and infrastructure service components.
• Collaborating with a diverse team to ensure seamless service delivery and the successful execution of projects

What You Would Bring to the Job

• A passion for IT infrastructure and a commitment to delivering high-quality services that enable academic excellence and research innovation.
• Proven project management skills to drive successful project outcomes and deliver on time and within scope.
• Excellent written and verbal communication skills, allowing you to effectively interact with stakeholders at all levels.
• The ability to handle pressure and prioritize tasks efficiently, ensuring consistent and reliable service delivery.
• A strong customer service ethic, focusing on meeting user needs and ensuring a positive user experience.
• Analytical and creative problem-solving abilities, enabling you to address challenges with innovative solutions.
• Experience in architecting and drafting solutions for enterprise infrastructure services, contributing to cutting-edge technology implementations.
• A solid understanding of digital transformation and how technology can drive positive change in an academic setting.

Required Experience and Qualifications

• A relevant qualification (degree in computer science or Information Systems) at NQF level 7
• A minimum of 10 years of hands-on experience in enterprise ICT infrastructure
• Expertise should include at least 5 years of relevant current technical experience

Required Technical Skills and Competencies

• Expert-level proficiency in large-scale enterprise storage system administration, support, design, and implementation.
• Advanced knowledge and working experience of Linux operating systems at an administration level.
• Demonstrated experience in data archival and backup systems implementation and support, preferably with expertise in VEEAM and Networker.
• Proficiency in various mechanisms for presenting storage to application environments.
• Hands-on experience implementing and managing complex file transfer and storage mechanisms, including File, Block, and Object based storage.
• In-depth knowledge of enterprise storage hardware, architectures, and associated software.
• Experience administering systems and applications on virtualized platforms, including private / public cloud environments (VMware, Hyper-V, AWS, Azure).
• Familiarity with Cloud migration and adoption projects, particularly in Azure and AWS.
• Knowledge of Cloud storage protocols such as S3.
• Proficiency in administering physical and virtual infrastructure hosts in complex heterogeneous environments.
• Strong knowledge of network infrastructure services (e.g., DNS, DHCP) and various networking protocols.
• Familiarity with containerization technology (e.g., Kubernetes, Docker).