Senior Systems Engineer

Pedros; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A well-known food franchise in Durban is seeking an experienced Server Administrator. The ideal candidate will be proficient in managing and maintaining Windows Server, Azure AD, and Microsoft 365 services, ensuring high availability and security. Applicants should possess a degree in IT and have at least 4–5 years of relevant experience in server administration. This role may require occasional travel to various sites.

Qualifications

• Minimum 4–5 years of experience in 3rd line/server administration.
• Valid driver’s licence and ability to travel.
• Strong knowledge of Microsoft Azure and M365 ecosystem.

Responsibilities

• Manage, configure, and maintain Windows Server and Azure AD.
• Implement patch management policies across servers.
• Ensure high availability and disaster recovery readiness.

Skills

Server & Cloud Administration

Network Management

Security Management

Windows Server administration

Azure administration

RMM tools

Education

Degree/diploma in Computer Science, IT, or related field

Tools

Microsoft Azure

Active Directory

Microsoft 365

Firewalls

VPNs

Job description

Responsibilities

• Server & Cloud Administration
• Manage, configure, and maintain Windows Server, Azure AD, and Microsoft 365 services
• Implement and monitor patch management policies across servers and endpoints
• Ensure high availability, uptime, and disaster recovery readiness
• Network & Security Management
• Configure and manage firewalls, switches, and network security appliances
• Maintain and enforce group policies and endpoint security controls
• Oversee antivirus, threat detection, and response platforms
• RMM & Monitoring
• Manage Remote Monitoring and Management (RMM) tools for proactive detection and resolution
• Produce regular health, performance, and compliance reports for infrastructure and endpoints
• Optimise alerting and escalation processes for faster resolution
• Advanced Troubleshooting & Escalation
• Serve as escalation point for 1st and 2nd line teams on complex technical issues
• Lead root-cause analysis and remediation of recurring infrastructure problems
• Documentation & Compliance
• Maintain detailed records of system configurations, patch logs, and network diagrams
• Ensure adherence to IT governance, POPIA, PCI-DSS, and internal ICT security standards
• Projects & Continuous Improvement
• Support IT infrastructure projects, upgrades, and migrations
• Recommend and implement new technologies to enhance efficiency, security, and scalability
• Collaborate with IT leadership to standardise best practices across stores and head office
• Advanced Windows Server and Azure administration
• Firewall, VPN, and switching configuration
• Patch management and group policy deployment
• RMM platforms and reporting
• Antivirus and endpoint protection solutions
• Backup, replication, and disaster recovery tools

Qualifications

• Degree/diploma in Computer Science, IT, or related field
• Minimum 4–5 years of experience in 3rd line/server administration
• Valid driver’s licence
• Ability to travel to sites on occasion
• Strong knowledge of Microsoft Azure, Active Directory, and M365 ecosystem
• Proven expertise with firewalls, switches, VPNs, and RMM tools
• Experience with enterprise patching, GPO management, and endpoint security
• Familiarity with IT service management (ticketing, SLA adherence, documentation)