Senior Store Manager - South Gate Mall

Pedros Flame Grilled Chicken; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading fast-food restaurant in Johannesburg is seeking a Senior Store Manager to oversee the restaurant operations. You will ensure quality food standards are maintained and manage staff performance while maximizing profitability. The ideal candidate has over 3 years of experience in the fast-food industry and strong management skills. This role offers a chance to develop your leadership capabilities and drive success in a vibrant team environment.

Qualifications

• Minimum 3 years related experience required.
• GAAP experience and knowledge - Advantageous.

Responsibilities

• Overseeing overall operation of the restaurant / take-away.
• Managing staff including discipline and work rosters.
• Ensuring compliance with health and safety regulations.
• Maximising profitability and meeting sales targets.
• Handling customer service complaints.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer service and good verbal communication skills

Problem-solving skills

Job description

Job title : Senior Store Manager - South Gate Mall

Job Location : Gauteng, Johannesburg Deadline : August 22, 2025 Quick Recommended Links

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Job Description

DUTIES AND RESPONSIBILITIES :

Overseeing overall operation of the restaurant / take-away

Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained

Overseeing and managing stock control, purchasing and orders

Dealing with customer complaints and maintaining customer service levels of the restaurant / take-away

Maximising profitability and meeting sales and GP% targets, including motivating staff to do so

Managing staff including discipline and work rosters.

Work within a team and drive the restaurant / take-away forward

Ensuring compliance with health and safety regulations

Ensure daily opening and closing procedures are conducted at the store

Marketing activities – to ensure that promotion and incentive programmes are introduced at the store

Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame

People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store

Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability

Performance evaluation of staff

REQUIREMENTS :

Restaurant and Fast-Food Service experience. Minimum 3 years related experience required

GAAP experience and knowledge - Advantageous

Management skills

Organizational skills

Customer service and good verbal communication skills

Problem-solving skills

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