Senior Store Manager | Foschini | Canal Walk at The Foschini Group

The Foschini Group; Cape Town; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in the retail sector seeks a Senior Store Manager to drive sales and manage operations in a Cape Town location. The ideal candidate will have extensive experience in retail leadership and a proven track record of achieving targets while ensuring excellent customer service and effective team management. This role offers a unique opportunity to lead a dynamic team and make a significant impact in the fashion retail landscape.

Qualifications

• Minimum 8 years retail experience, 3 years in senior store leadership.
• Excellent leadership and communication skills.
• Adaptability and urgency in high-pressure situations.

Responsibilities

• Drive turnover to meet sales targets.
• Manage stock losses and ensure shrinkage standards.
• Oversee recruitment and development of staff.

Skills

Leadership

Communication

Flexibility

Management Experience

Customer Focus

Strategic Sales Planning

Education

Matric certificate

Job description

Package & Remuneration

JOB DESCRIPTION

Responsibilities:

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications:

• A Matric certificate.
• Minimum 8 years retail experience with a minimum of 3 years senior store leadership experience.

Skills:

• An excellent leader and business manager
• High flexibility and ability to adapt to different customers and situations
• A high sense of urgency with demonstrated ability to work independently
• Outstanding leadership, interpersonal and communication skills
• Ability to work a flexible schedule to meet the needs of the business
• Figure and admin orientated
• Management Experience
• Organised and thorough
• Profit and turnover driven
• Able to manage risk within the store
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Competencies and Behaviours for success:

• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Ensures Accountability - takes accountability and ensures others are held to account on performance targets
• Action Oriented - takes on new challenges with urgency and eagerness
• Directs work - plans, organises, and directs activities to achieve outcomes
• Drives Engagement - inspires and motivates individuals to excel
• Optimizes Work Processes - improves efficiency and effectiveness
• Values differences - respects diverse perspectives

Note: Preference will be given to candidates from designated groups per the Employment Equity Act.

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ABOUT US

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 brands that Inspire our Customers to live their Best Lives. Our vision is to create remarkable omnichannel experiences. TFG is more than a workplace; it's a launchpad for growth. Join us and explore opportunities across our brands. We're purpose-led, and on this team, you'll make an industry impact.

ABOUT THE TEAM

Foschini has been dressing fashionable South African women for 100 years. We support and inspire women to create a better future. We offer stylish, contemporary fashion, from casual to formal wear, accessories, footwear, cosmetics, jewellery, and kidswear. Join us to help deliver the latest trends and bring fashion to life!