Senior Store Manager | Foschini | Canal Walk

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A diversified retail group in South Africa seeks a motivated Senior Store Leader to drive sales and ensure target achievement. The ideal candidate has at least 8 years of retail experience, including 3 years in senior leadership roles. Responsibilities include managing stock, overseeing staff training, and enhancing customer satisfaction. This role offers an opportunity to join a creative team dedicated to delivering fashionable retail experiences.

Qualifications

• Minimum 8 years retail experience with at least 3 years in senior store leadership.

Responsibilities

• Driving turnover to ensure achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the company standard.
• People management including recruitment and staff development.
• Executing in-store merchandising strategy and standards.
• Ensuring customer satisfaction by executing customer service strategy.

Skills

Excellent leadership and business management skills

High flexibility and adaptability to different customers and situations

High sense of urgency

Outstanding interpersonal and communication skills

Ability to work a flexible schedule

Figure and admin-oriented

Management experience

Organized and thorough

Profit and turnover driven

Able to manage store risks

Strategic sales planning and management

Customer value management

Education

A Matric certificate

Job description

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the company standard
• People management, including recruitment, staff development, employee relations, and performance management
• Executing in-store merchandising strategy and standards
• Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands

Qualifications

• A Matric certificate
• Minimum 8 years retail experience with at least 3 years in senior store leadership

Skills

• Excellent leadership and business management skills
• High flexibility and adaptability to different customers and situations
• High sense of urgency with the ability to work independently
• Outstanding interpersonal and communication skills
• Ability to work a flexible schedule to meet business needs
• Figure and admin-oriented
• Management experience
• Organized and thorough
• Profit and turnover driven
• Able to manage store risks
• Strategic sales planning and management
• Customer value management

Competencies and Behaviours for Success

• Customer focus—understands and meets customer needs and expectations
• Ensures accountability—takes responsibility and holds others accountable
• Action-oriented—embraces challenges and opportunities with urgency
• Effective planning and organization to achieve desired outcomes
• Drives engagement—motivates and empowers teams
• Optimizes work processes—improves efficiency and quality
• Values differences—respects diverse perspectives

Note: Preference will be given to candidates from designated groups as per the Employment Equity Act.

About Us

TFG is a diversified retail portfolio of 34 brands, inspiring customers to live their best lives. We aim to create remarkable omnichannel experiences and are committed to growth and making an industry impact. Join us to explore opportunities and be part of a purpose-led business.

About The Team

Foschini has been dressing fashionable South African women for 100 years, supporting and inspiring women to create a better future. We offer stylish, contemporary fashion and a modern shopping experience. Join our energetic and creative team to help deliver the latest trends and bring fashion to life with vibrant, on-trend styles!