Senior Storage Manager (Property)

Findojobs South Africa; Wes-Kaap; On-site; ZAR 500,000 - 800,000; Full time

Job summary

A leading logistics company based in Cape Town is seeking a Senior Storage Manager to oversee a new storage facility. The role requires expertise in property operations management, leasing, and maintaining strong client relationships. Successful candidates will ensure compliance with quality standards while driving revenue growth and tenant retention.

Benefits

Provident Fund

Group Risk cover (post probation)

Qualifications

• Proven experience in handling operational logistics and tenant relations.
• Prior experience in a similar environment, focusing on storage solutions.
• Specific experience managing storage or property operations.

Responsibilities

• Oversee efficient operation and maintenance of storage facilities.
• Maximize revenue and optimize occupancy rates.
• Build positive relationships with tenants and ensure satisfaction.

Skills

Communication

Conflict Resolution

Operational Logistics

Tenant Relations

Job description

Cape Town, South Africa | Posted on 05/27/2025

Inospace is a leading owner and operator of serviced logistics parks. We have established ourselves as a leader in providing a network of innovative spaces and solutions. With logistics solutions, fulfilment centres, on-site facilities, and value-added services, Inospace addresses entrepreneurs' most critical challenges in managing and growing their businesses.

Job Description

The Senior Storage Manager (Property) will be responsible for the efficient operation, maintenance, and client servicing of our storage facilities. As Inospace launches a new storage site joining our portfolio, we are looking for a candidate to lead this expansion. This role is pivotal in maximizing revenue, optimizing occupancy rates, and minimizing arrears to ensure overall portfolio success. It is a leadership position suited for someone who thrives in a fast-paced, client-facing environment and demonstrates high operational discipline.

• Property Operations Management:
• Establish all operational aspects of the storage facilities, ensuring adherence to quality standards and regulatory compliance.
• Conduct regular site inspections to assess property conditions and identify maintenance or improvement needs.
• Implement and manage standard operating procedures to optimize property operations and enhance customer experience.
• Leasing and Occupancy Management:
• Develop and execute leasing strategies to maximize occupancy rates and rental income.
• Manage the leasing process, including prospecting, tenant screening, lease negotiations, and onboarding.
• Maintain accurate records of leasing activities, vacancies, and tenant profiles.
• Prepare and monitor the annual operating budget for the storage portfolio, ensuring alignment with financial goals.
• Monitor revenue and expenses, analyze financial data, and identify opportunities for cost savings and revenue growth.
• Implement proactive measures to minimize arrears and delinquencies, including effective debt collection strategies.
• Client Relationship Management:
• Build positive relationships with tenants, addressing their needs and concerns professionally and promptly.
• Provide excellent customer service to ensure tenant satisfaction and retention.
• Serve as the primary contact for tenant communication and dispute resolution.
• Collaboration and External Coordination:
• Work with internal teams such as maintenance, leasing, finance, and marketing to meet portfolio objectives and deliver value-added services.
• Coordinate with external service providers and contractors for timely property maintenance and repairs.

Requirements

- Must be a South African citizen.

- Willingness to work onsite at various Business Parks within the designated area.

- Excellent communication and conflict resolution skills.

- Proven experience in handling operational logistics, maintenance, and tenant relations.

- Prior experience in a similar environment, focusing on storage-based solutions.

- Specific experience managing storage or property operations for business or commercial storage spaces.

- We are committed to employment equity and encourage candidates from all designated groups, as defined by the Employment Equity Act, to apply.

- Basic salary plus benefits including Provident Fund and Group Risk cover (post probation).