Senior Specialist Quality Assurance

Vodacom; Randburg; On-site; ZAR 800,000 - 1,100,000; Full time

Job summary

Vodacom is seeking a Senior Specialist in Quality Assurance to oversee infrastructure projects and ensure they meet quality standards. Ideal candidates should have extensive experience in Quality Management within the telecommunications sector, strong communication skills, and a Bachelor's degree in a relevant field. Join a diverse and inclusive team at Vodacom where your skills can make a significant impact.

Qualifications

• Minimum of 5 to 8 years of experience in Quality Management.
• Strong communication skills, both verbal and written.
• Proficiency in auditing and risk management.

Responsibilities

• Oversee infrastructure projects ensuring quality standards are met.
• Implement quality control measures during project execution.
• Manage stakeholder relationships and facilitate project updates.

Skills

Communication

Problem-Solving

Time Management

Risk Management

Budgeting

Education

Bachelor’s degree or diploma in Engineering, Built Environment or a related field

Quality Management Qualification

Tools

Quality Management software

Job description

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Join Us

At MAST, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, MAST offers the opportunities to help you belong and make a real impact.

What You’ll Do

The Senior Specialist: Quality Assurance role will oversee MAST infrastructure projects

This role requires ensuring projects are delivered meeting the highest quality standards, on time, and within budget. The Senior Speciality will coordinate cross-functional teams, manage stakeholder relationships, and uphold rigorous quality assurance protocols to ensure operational excellence.

Who You Are

Key accountabilities and decision ownership :

Quality Assurance & Control

• Implement and enforce quality control measures to ensure all project deliverables meet required standards
• Conduct regular quality inspections during and after site completion, addressing any issues promptly
• Maintain up-to-date knowledge of industry standards (e.g., ISO9001/2008, SABS) and ensure compliance throughout project execution
• Driving a culture of continuous improvement and excellence within the project team
• Project Planning & Continuous Improvements
  
  
  

Requirement Analysis

• Review and understand business and technical requirements
• Identify testable elements and clarify ambiguities
  
  
  

Test Planning

• Develop a comprehensive quality test strategy and plan
• Define quality assurance scope, objectives, resources, and timelines
  
  
  

Test Execution

• Perform manual or automated quality testing
• Log and track defects with detailed reproduction steps and evidence during quality test phase and collaborate with Project Managers to ensure timely resolution
  
  
  

Process Improvement

• Identify areas for improvement in QA processes
• Suggest and implement best practices and standards
  
  
  

Compliance and Standards

• Ensure adherence to industry standards (e.g., ISO, CMMI)
• Support audits and quality reviews
• Stakeholder Management
• Manage relationships with stakeholders, ensuring their needs and expectations are met
• Facilitate regular meetings and updates to keep stakeholders informed of project progress
• Strong collaboration with the Projects and Site Permitting teams
  
  
  

Reporting and Documentation

• Document quality test results and provide quality metrics
• Communicate risks, issues, and progress to stakeholders
  
  
  

Core competencies, knowledge and experience :

• Minimum of 5 to 8 years of experience in Quality Management, preferably in the telecommunications / built environment
• Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly
• Time Management: Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously
• Problem-Solving: Ability to think critically and creatively to overcome challenges, obstacles as well as non-conformance management
• Risk Management: Proficiency in auditing, identifying, assessing, and mitigating project delivery risks
• Budgeting: Experience in managing project delivery, budgets and financial resources effectively
• Technical Proficiency: Knowledge and experience with Quality Management software and tools (e.g., Procore, Autodesk Build)
  
  
  

Proficiency in QA/ QC documentation and procedures

Must have technical / professional qualifications:

• Education: Bachelor’s degree or diploma in Engineering, Built Environment or a related field
• Certifications: Quality Management Qualification Essential; Project Management Qualification (Desirable)
• Minimum of 5 - 8 years of experience in Project Management, Quality Management, preferably in the telecommunications / built environment
  
  
  

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At MAST we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's In It For You

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Information Services, IT Services and IT Consulting, and Telecommunications

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