Senior Specialist - Cloud Infrastructure Operations.Technology Information

Mtn; Johannesburg; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Une entreprise majeure dans les télécommunications recherche un Senior Specialist en Cloud Infrastructure Operations à Johannesburg. Le candidat idéal aura une expérience significative en gestion de projets et en technologies d'infrastructure, et jouera un rôle clé dans l'innovation et l'amélioration continue des systèmes. Ce poste exige de solides compétences en communication et en gestion de projets, ainsi qu'une compréhension approfondie des technologies émergentes dans le secteur.

Qualifications

• Expérience de 5 ans en gestion de projet technique dans des environnements complexes.
• Expertise des technologies d'infrastructure telles que le clustering de serveurs et la gestion des identités.
• Capacité à diriger des sessions de travail collaboratives.

Responsibilities

• Conduire des projets d'innovation en technologies d'infrastructure.
• Analyser et résoudre les problèmes techniques au sein des systèmes multi-environnements.
• Assurer le transfert de connaissances entre les architectes d'infrastructure.

Skills

Problem-solving

Strong interpersonal skills

Analytical skills

Project Management

Education

Minimum 3 year Diploma or Degree in Information Systems or Engineering

Project management accreditation (PMBOK, PMP)

ITIL Foundation Certificate

Job description

Job title : Senior Specialist - Cloud Infrastructure Operations.Technology Information

Job Location : Gauteng, Johannesburg Deadline : June 23, 2025 Quick Recommended Links

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Job Requirements (Education, Experience and Competencies)

• Creativities (improvement / innovation inherent) Indicates the potential for improvement and / or innovation inherent in a position.
• Research new Infrastructure Technologies and Conduct Proof of concept Projects to demonstrate possible value to Business
• Business improvements to meet operational and in turn organizational requirements
• Knowledge transfer between Senior Infrastructure Architects with different Specialties
• Problem-solving and lateral thinking
• Continuous reassessment, improvement and analysis of existing processes and policies
• Continuous improvement in cost, quality, service, and Operational product innovation
• Automation of manual tasks which results in efficient resource utilization and improved service availability
• Be proactive in anticipation of new technologies resulting in continuous service improvement
• Utilize MTN SA Academy / U-learn platforms to grow Technical experience and knowledge
• Vulnerabilities (control span) Refers to the latent difficulties or things that could potentially go wrong that affect a specific position. Such vulnerabilities may / may not be under the control of the incumbent. Direct implication or first level of impact.

Budget constraints

• Downtime approval for the upgrade or refresh of existing production environments
• MTN SA / MTN SA Group expansion
• Re-prioritization of resources and projects
• Cross-functional teams and command thereof.
• Systems interdependencies and complexities
• Outsourced and external service provider support as well as operational dependencies
• Pace of changing customer requirements
• Changes in supplier alliances and technology roadmaps
• Business pressures based on fluctuating prioritization of projects
• Business understanding of planned or implemented technologies

Independent thought and Judgment : Relates to the decision-making constraints placed upon a position or conversely, the degree of freedom in decision-making. At the discretion of the Line Manager

• Decision-making and ownership of problems & projects
• High-stress environment where faith in staff & good judgment is required
• Contracts and tenders evaluation, recommendation and sign-off
• Escalation, technical liaison, report generation
• System selection and motivation
• Ability to plan and coordinate
• Board paper submission - Ability to present
• Personal discretion in determining appropriate approach to identify gaps relating to infrastructure building blocks and Business systems

Qualifications

Education :

• Minimum 3 year Diploma or Degree in Information Systems or Engineering (Bsc IT, Bcom IT, Diploma IT)
• Project management (PMBOK, PMP) or any other project management accreditation
• Any other qualification or certification relating to the job profile will be welcomed.

Experience :

• 5 years technical coordination or project management experience in a complex, multi-system, multi-environment role
• Extensive experience with multi-tier systems and supporting application and infrastructure deployments
• Knowledge of various infrastructure technologies such as server clustering, intra-site load balancing, fail-over replication and mirroring, and identity management
• Ability to analyze problems, drive issues to resolution
• Strong interpersonal, communication skills are essential
• Must be able to lead and drive collaborative work sessions
• Must work well in a fast-paced, dynamic environment and be able to manage multiple tasks, projects, and initiatives all with different priorities at the same time
• 5 years of working with WebLogic, Oracle DBMS, WebSphere, and network devices and firewalls, either as a project manager, technical coordinator, engineer, or system administrator

Training :

• IT-related training and Technology specific certification
• Architecture framework-related training – eg TOGAF
• Project Management, General Management
• ITIL Foundation Certificate
• Infrastructure-related training or certifications
• Knowledge :
• Knowledge of the Telecommunications industry is an advantage.
• Ability to understand how the IT technology supports the business
• Solid understanding and technical expertise in a broad range application and technical architecture components (applications / OS, database, network)
• Ability to assimilate information into an actionable model and plan
• Strong OS, DB, Storage, HW and Networks knowledge
• A good understanding of available and emerging IT technologies
• Business acumen
• Project Management and Planning skills
• Strong analytical, problem-solving, and conceptual skills
• Good interpersonal skills for written, oral and face-to-face communications
• A good understanding of statistical and analytical principles and processes
• Ability to work effectively with clients, management and staff members
• Resourceful
• Integrity
• Perseverance

Authorities

• Authorities : At the discretion of the Line Manager
• Head disciplinary actions
• Staff performance assessment
• Payment of invoices
• Negotiation of Service Level Agreements
• Department Budget
• Huge Influence on how to spend IS CAPEX and maintenance / operating budget

Collaboration (Formal and Informal Relationships)

• Responsibility towards : who are they and what do they receive from the incumbent.
• All MTN SA divisions : Group, EBU, Service Delivery, Enterprise Services and Commercial Management
• Key Customers : All functions within the IS division and shared technical support areas within the business
• Key Suppliers : Supplier representatives from key vendors to handle technical specifications, contracts and orders
• Matrix reports : Influence and work with senior technical professionals in developing infrastructure design and strategies. May lead cross-functional and divisional teams