Senior Sdr: Top-Of-Funnel Builder (Remote Sa)

Blacksmith Agency Llc; South Africa; Remote; ZAR 900,000 - 1,400,000; Full time

Job summary

LexisNexis Intellectual Property Solutions is seeking a Senior Site Reliability Engineer to design and operate secure, scalable platforms that support critical products and services. You will lead reliability initiatives, drive automation, and collaborate with engineering, security, and platform teams to improve operational excellence.

You will own incident management, define SLIs/SLOs, implement observability, and advance CI/CD and infrastructure‑as‑code practices across cloud and hybrid

Qualifications

• Equivalent practical experience in Site Reliability Engineering, Platform Engineering, DevOps, or a closely related role.
• Experience building internal tools, self-service infrastructure, or developer platforms for platform teams.
• Hands-on DevOps experience with CI/CD, infrastructure as code, and configuration management.

Responsibilities

• Design, build, and maintain highly available, scalable infrastructure across cloud and hybrid environments.
• Lead platform engineering initiatives, including internal developer platforms and self-service tooling.
• Drive DevOps and DevSecOps practices with automated security checks in CI/CD pipelines.
• Define and track SLIs, SLOs, and error budgets to guide priorities.
• Own incident management including on-call leadership and postmortems.

Skills

Platform Engineering

DevOps practices

CI/CD pipelines

DevSecOps

Incident management

Observability

Networking

Linux administration

Cloud platforms AWS/Azure

Security tooling

Tools

Kubernetes

Docker

Terraform

CI/CD tooling

IaC tools

Job description

Senior Site Reliability Engineer

Are you passionate about building secure, scalable, and highly reliable platforms that empower innovation and support critical technology services? Do you enjoy leading reliability initiatives, driving automation, and partnering across teams to create resilient systems and exceptional developer experiences?

About our Team
At LexisNexis Intellectual Property Solutions, our mission is to bring clarity to innovation by delivering better outcomes to the innovation community. Each and every day, the work our team does supports the development of new technologies and processes that ultimately advance humanity. Helping our customers reach their goals is our primary focus. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations and ultimately achieve superior results. Our overall success is measured by how well we deliver these results. We are proud to directly support and serve these innovators in their endeavors to better humankind.

About the Role
As a Senior Site Reliability Engineer, you will help shape and operate reliable, secure, and scalable platforms that support critical products and services. You will work closely with engineering, security, and platform teams to improve operational excellence, strengthen delivery pipelines, and reduce manual effort through automation. This role also provides technical leadership in incident management, reliability engineering, and continuous platform improvement.

Responsibilities

• Design, build, and maintain highly available, scalable, and secure infrastructure across cloud and hybrid environments.
• Lead platform engineering initiatives, including internal developer platforms, self-service tooling, and infrastructure-as-code frameworks.
• Drive DevOps and DevSecOps practices, embedding automated security scanning, compliance checks, and secure-by-default configurations into CI/CD pipelines.
• Define and track SLIs, SLOs, and error budgets; use them to guide engineering priorities and reliability investments.
• Own incident management, including on‑call leadership, incident response, and blameless postmortems.
• Design, test, and maintain disaster recovery and business continuity plans.
• Automate operational workflows to reduce manual toil and improve system resilience.
• Architect and implement observability solutions to improve visibility and accelerate detection and resolution.

Requirements

• Equivalent practical experience in Site Reliability Engineering, Platform Engineering, DevOps, or a closely related role.
• Demonstrated background in platform engineering, including building internal tools, self‑service infrastructure, or developer platforms.
• Strong hands‑on experience with DevOps practices, including CI/CD pipelines, infrastructure as code, and configuration management.
• Practical experience with DevSecOps, integrating security scanning, secrets management, and compliance automation into deployment pipelines.
• Solid understanding of networking, distributed systems, and Linux systems administration.
• Experience leading incident response and driving postmortem processes.
• Experience with cloud platforms such as AWS or Azure, container technologies including Kubernetes and Docker, and infrastructure‑as‑code tools.
• Experience with observability and security tooling, and the ability to contribute to technical roadmaps and architecture decisions.

Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.

Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision‑making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Daily Technical Activities

• Acts as technical interface with customers, establishing professional relationships to ensure that the project requirements are fully defined and agreed.
• Ensures that required prerequisites (e.g., design inputs, tools, documentation, deliverables, schedule, budget) are in place prior to commencing work.
• Produces functional and concept technical design specifications and provides technical leadership, support, and expertise for single discipline.
• Ensures that the engineered solution meets project requirements in terms of functionality, standards, quality, and supporting documentation and implementation process at minimum cost.
• Ensures that work assignments are executed to appropriate standards and quality systems (Implementation, Test and Documentation).
• Monitors and controls assigned work scope against the project plan, ensures effective change control, and identifies risks / opportunities.
• Proactively recommends potential quality and efficiency improvements within the engineering group.
• Shares technical knowledge with project team, supervisor, own discipline, and other engineering disciplines.
• Reports progress and technical problems to project manager with regards to relevant project work.
• Actively contributes in the pre‑engineering phase of a project. As such, identifies to the customer which information is required before project starts.

Daily General Activities

• Availability for and performance of duties outside of normal working hours.
• Assist (be available as required) for after hours and emergency services requirements associated with the client base.
• Oversee update of site‑specific documentation and quality assurance information.
• Accurate and timely completion and preparation of project job administration for processing by BCS team.
• Accurate and timely completion and submission of all required administration, Time Sheets, HSE etc.
• Multi‑site responsibilities.
• Travel is required to remote sites, both locally and international.

Daily Health and Safety Activities

• Carry out hazard and risk management for all tasks as per company policy and procedures.
• Reporting near misses, incidents and other opportunities for improvement with respect to Health and Safety.
• Carry out hazard and risk assessments for all tasks as per site policy and procedures.
• Ability to identify and impliment safety improvements in the work place.
• Complete pre‑job risk assessments.
• Follow all customer and Honeywell HSE expectations.
• Complete all required training and procedure reviews.
• Report all injuries to management.
• Report all unsafe conditions and behaviors through SOS and take appropriate corrective action.
• Wear all required personal protective equipment.

Customer Services

• Technical consulting, repair, service support, design and implementation support to the service business and customers. This includes pre‑sales support to the sales / account management team, as well as to the Projects and Engineering Teams on project implementation.
• Effectively meet customer needs, build productive customer relationships and take responsibility for customer satisfaction.
• Ensuring delivery of value to Honeywell clients and customers.
• Ensuring that customer satisfaction levels are up to plan.
• Ensuring customer satisfaction through direct liaison with client representatives, customers and service recipients.
• Carry out to a high standard and quality all Project and Renewal Work.
• Ensure that you continually use available support tools and software to achive a high level of customer satisfaction, including but not limited to available mechanical and software tools , SMS, SAP, CPQ, VOC, Honeywell Performance Development, Safety Playbook, etc.
• Participate in customer meetings.

  Skills required