Senior Sales Consultant
We are looking for an experienced Senior Sales Consultant for our Sustainable Technology Division based in Linbro Park, Gauteng. This role involves working closely with customers to grow and promote the sale of Rubicon products, including generating new business opportunities, qualifying leads, developing long-term customer relationships, implementing strategic plans, and managing assigned customer accounts.
Sales Consultant Responsibilities:
- Integrate and align sales plans for assigned customers
- Prepare action plans for effective search of sales leads and prospects within assigned sales regions
- Develop profitable and sustainable sales growth through engagement with current, potential, and dormant customers within the assigned sales region
- Perform B2B sales activities
- Strive to meet and exceed sales goals as assigned by the Division Head
- Schedule regular, in-person customer meetings and set targets to be met
- Establish and maintain productive, long-term professional relationships with decision-makers at customer organizations and create action plans for follow-up; key accounts may require monthly or weekly visits
- Close and grow sales through professional communication and interaction with current and potential customers, providing exemplary customer service throughout the sales cycle
- Collect and maintain information on accounts, organization, budget, and customer preferences; understand customer problems and goals
- Manage and interpret customer requirements by speaking with clients to understand, anticipate, and meet their needs
- Maintain high customer satisfaction ratings that meet company standards
- Support customers with technical advice
- Create and maintain account plans for assigned customers and identify value opportunities
- Communicate sales or service opportunities and customer concerns or suggestions
- Investigate and resolve customer concerns or complaints, identify trends, implement solutions, and recommend future actions
- Coordinate with the sales team to provide exemplary service and work closely with other departments to resolve issues in project designs, stores, or logistics
- Research sources for developing prospective customers and determine their potential
- Expand market awareness of our products and industry experience by effectively communicating features and benefits
- Maintain records of customer communications and contact information using relevant platforms (e.g., HubSpot, NetSuite)
- Prepare quotes
- Participate in trade shows, conferences, and marketing events
- Monitor client payment performance and communicate relevant information to appropriate departments
- Share market requirements and data with sales teams and managers
Role Requirements:
- Minimum Matric/NQF4 qualification
- Proven track record of at least 2-3 years as an External Sales Consultant within the sustainable technology/lighting industry
- Relevant industry experience and knowledge
- Engineering technical background is an advantage
- Effective communication skills
- Own vehicle and valid driver’s license