Senior Sales Consultant

University of Fort Hare; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading educational institution is seeking a Customer Care Specialist - Student Support. This role is essential for providing compassionate assistance to students, ensuring they receive high-quality support for their academic and personal concerns. Ideal candidates will have a degree in a related field and possess strong communication skills to foster a supportive environment.

Qualifications

• 2-5 years experience in a customer service or student support environment.
• Exceptional communication and active listening skills.
• Ability to work with students from diverse backgrounds.

Responsibilities

• Act as the proactive point of contact for students, providing support both remotely and in person.
• Assess student needs and direct them to appropriate resources.
• Maintain detailed and confidential records of students.

Skills

Communication

Active Listening

Customer Service

Time Management

Crisis Management

Education

Degree in Student Services, Education, Psychology, Communications

Tools

Microsoft Office

Google Workspace

Job description

Brief: Our Client is looking for Customer Care Specialist – Student Support to provide high-quality, compassionate support to students across a range of academic and personal concerns. This role ensures a smooth and responsive experience by assisting with inquiries, connecting students to appropriate resources, and advocating for their needs. #academic advising|#academic support officer|#campus support services|#student engagement|#student services advisor|#student success representativ|#student support specialist

Detail:

• Act as the proactive point of contact for students, both in person and through phone, email, or chat.
• Assess student needs, and provide accurate guidance or direct them to appropriate resources.
• Provide students with clear and detailed information on programmes ,activities, results etc as a means of proactive support.
• Identify when a student requires more specialised support and refer them to appropriate departments or professionals.
• Recognise signs of distress or crisis (emotional, financial, academic), respond with empathy, and connect students to immediate support options, including crisis intervention when appropriate.
• Maintain detailed and confidential records of students using the institution’s student support management system.
• Work collaboratively with other departments to resolve student issues, such as holds on accounts, difficulties accessing services, or confusion about procedures.
• Advocate for student needs while balancing institutional policies.
• Be very familiar with operations and procedures.
  Provide culturally competent, inclusive service that respects diverse backgrounds and experiences.
• Contribute to a welcoming environment that supports student success and belonging.
• Stay up to date on changes in policies, support programmes, and student systems.
• Participate in regular training and contribute to service quality improvement initiatives to be familiar with accessing and using data and technology to support student needs.
  
  Required:
  Degree in Student Services, Education, Psychology, Communications, or a related field.
  2-5 years of experience in a customer service or student support environment.
  Exceptional communication, active listening and writing skills.
  Demonstrated ability to work with students from diverse backgrounds.
  Familiarity with Microsoft Office or Google Workspace, information systems and data management.

Brief: Our client, a leading business school is looking for dynamic and driven Student Advisors/ School Marketers to support student recruitment, drive brand visibility, and deliver exceptional customer service. This role is ideal for someone with a passion for education, strong sales ability, and a flair for marketing. #education sales consultant|#enrolment consultant|#prospecting students|#student advisor|#student enrolment services|#student recruitment|#student recruitment officer

Detail:

Key Responsibilities:

• Recruit and register students across all programmes (B2B, B2C, and Seta-related).
• Conduct school and corporate marketing, presentations, and fieldwork.
• Advise prospective students and guide them through the registration process.
• Manage walk-ins, calls, and email queries effectively.
• Participate in career expos and student events.
• Maintain accurate student records and update databases.
• Represent the REGENT brand as a positive and professional ambassador.

Minimum Requirements:

• Matric (Grade 12)
• Diploma in Sales/Marketing/Student services or related field (advantageous)
• 2–3 years’ experience in sales, marketing, or student recruitment
• Experience in an educational institution (advantageous)
• Valid driver’s license

Skills & Competencies:

• Excellent verbal and written communication
• Confident presenter with great interpersonal skills
• Tech-savvy with MS Office, Zoom/Teams familiarity
• Strong sales drive, organisational and time-management skills
• Adaptable, resilient, results-focused

Brief: Our client, a leading business school is looking for dynamic and driven Student Advisors/ School Marketers to support student recruitment, drive brand visibility, and deliver exceptional customer service. This role is ideal for someone with a passion for education, strong sales ability, and a flair for marketing. #education sales consultant|#enrolment consultant|#prospecting students|#student advisor|#student enrolment services|#student recruitment|#student recruitment officer

Detail:

Key Responsibilities:

• Recruit and register students across all programmes (B2B, B2C, and Seta-related).
• Conduct school and corporate marketing, presentations, and fieldwork.
• Advise prospective students and guide them through the registration process.
• Manage walk-ins, calls, and email queries effectively.
• Participate in career expos and student events.
• Maintain accurate student records and update databases.
• Represent the REGENT brand as a positive and professional ambassador.

Minimum Requirements:

• Matric (Grade 12)
• Diploma in Sales/Marketing/Student services or related field (advantageous)
• 2–3 years’ experience in sales, marketing, or student recruitment
• Experience in an educational institution (advantageous)
• Valid driver’s license

Skills & Competencies:

• Excellent verbal and written communication
• Confident presenter with great interpersonal skills
• Tech-savvy with MS Office, Zoom/Teams familiarity
• Strong sales drive, organisational and time-management skills
• Adaptable, resilient, results-focused

Brief: Our client, a leading business school is looking for dynamic and driven Student Advisors/ School Marketers to support student recruitment, drive brand visibility, and deliver exceptional customer service. This role is ideal for someone with a passion for education, strong sales ability, and a flair for marketing. #education sales consultant|#enrolment consultant|#prospecting students|#student advisor|#student enrolment services|#student recruitment|#student recruitment officer

Detail:

Key Responsibilities:

• Recruit and register students across all programmes (B2B, B2C, and Seta-related).
• Conduct school and corporate marketing, presentations, and fieldwork.
• Advise prospective students and guide them through the registration process.
• Manage walk-ins, calls, and email queries effectively.
• Participate in career expos and student events.
• Maintain accurate student records and update databases.
• Represent the REGENT brand as a positive and professional ambassador.

Minimum Requirements:

• Matric (Grade 12)
• Diploma in Sales/Marketing/Student services or related field (advantageous)
• 2–3 years’ experience in sales, marketing, or student recruitment
• Experience in an educational institution (advantageous)
• Valid driver’s license

Skills & Competencies:

• Excellent verbal and written communication
• Confident presenter with great interpersonal skills
• Tech-savvy with MS Office, Zoom/Teams familiarity
• Strong sales drive, organisational and time-management skills
• Adaptable, resilient, results-focused

Brief: Our client, a leading business school is looking for dynamic and driven Student Advisors/ School Marketers to support student recruitment, drive brand visibility, and deliver exceptional customer service. This role is ideal for someone with a passion for education, strong sales ability, and a flair for marketing. #education sales consultant|#enrolment consultant|#prospecting students|#student advisor|#student enrolment services|#student recruitment|#student recruitment officer

Detail:

Key Responsibilities:

• Recruit and register students across all programmes (B2B, B2C, and Seta-related).
• Conduct school and corporate marketing, presentations, and fieldwork.
• Advise prospective students and guide them through the registration process.
• Manage walk-ins, calls, and email queries effectively.
• Participate in career expos and student events.
• Maintain accurate student records and update databases.
• Represent the REGENT brand as a positive and professional ambassador.

Minimum Requirements:

• Matric (Grade 12)
• Diploma in Sales/Marketing/Student services or related field (advantageous)
• 2–3 years’ experience in sales, marketing, or student recruitment
• Experience in an educational institution (advantageous)
• Valid driver’s license

Skills & Competencies:

• Excellent verbal and written communication
• Confident presenter with great interpersonal skills
• Tech-savvy with MS Office, Zoom/Teams familiarity
• Strong sales drive, organisational and time-management skills
• Adaptable, resilient, results-focused

Our client, a renewable‑energy provider offering solar power and backup solutions through an affordable, subscription-based model is looking for Senior Telesales Agents with grit and ambition.

Detail:

Responsibilities:
The Telesales agents will be responsible for selling Home & Business Solar + Backup systems.

• Initiate high-volume outbound calls to potential residential customers to promote solar and backup power solutions.
• Clearly explain the benefits of subscription-based solar and backup energy systems, including cost savings, convenience, and load-shedding protection.
• Assess customer needs and determine product suitability through effective questioning and listening.
• Confidently handle objections, clarify concerns, and provide solutions to secure sales.
• Drive the sales process from first contact to final agreement, consistently meeting or exceeding daily and monthly sales targets.
• Accurately log all call outcomes, update customer records, and manage follow-ups using internal systems.
• Ensure adherence to sales scripts, legal disclaimers, and company policies to maintain brand integrity and customer trust.
• Contribute to team success through sharing strategies, attending meetings, and maintaining a high-performance mindset.

Requirements:
3+ years’ experience in an outbound B2C environment.Strong verbal communication and objection handling skills.
Confidence to pitch and sell products over the phone.
higher
Ambitious, resilient, agile and strong work ethics.
Matric Certificate or higher.

Brief: Our client, based in the Southern suburbs is looking for Spanish speaking Consultants passionate about customer services to join their customer success team responsible for supporting drivers and merchants with live deliveries. #customer care associate – spa|#food delivery support|#spanish-speaking customer sup

Detail:

Position Overview:
This role is focused on ensuring a smooth and professional delivery experience for our customers by providing courteous and effective support to both drivers and merchants. You will be responsible for managing real-time communications with drivers, addressing and resolving any issues that may arise during live orders. As the primary point of contact for the drivers, you will serve as the main representative of Deliver That. Building strong relationships with drivers will be key to your success in this role. You will work to foster trust and loyalty, addressing driver concerns with professionalism and efficiency. Your goal is to resolve any issues promptly and ensure a positive outcome for both the drivers and customers throughout the delivery process.

Responsibilities:

• Provide timely and professional responses to driver support inquiries via text and phone calls.
• Address and resolve any issues involving merchants or customers efficiently and with professionalism.
• Assess and modify driver routes as necessary to optimize delivery efficiency.
• Handle and resolve concerns from drivers or merchants with a calm and solution-oriented approach.
• Monitor active deliveries, addressing and resolving any issues that could cause delays or incomplete deliveries.
• Keep detailed, accurate records and notes for every order and driver profile you assist with.
• Perform other reasonable tasks as assigned and in accordance with your training.

About The Client:
Our client, a leading provider of high-quality textile-based home décor, including bedding, curtains, cushions, and rugs, is expanding across the UK and are looking for dynamic professionals to grow with them. Their workplace is exciting, supportive, and full of opportunities for career development.

The Role:
They are searching for an experienced Ecommerce Executive to manage and optimise their product listings across major online marketplaces, including Amazon, TikTok Shop, Temu, and Shein. #amazon seller central|#digital marketing executive|#digital marketing specialist|#ecommerce manager|#ecommerce specialist|#ppc advertising

Detail:

Responsibilities:

• Execute digital marketing campaigns - SEO, PPC, social media.
• Plan, execute, and optimise paid media campaigns across Google Ads, Meta (Facebook/Instagram), and other digital platforms such as Amazon sponsored ads.
• Support eCommerce platform management including uploading content and managing product listings on sites such as Amazon, Shopify, TikTok, Shein, Temu.
• Handle product imagery and data for e-commerce platforms, across different brands.
• Analyse and report on campaign performance and web traffic metrics.
• Assist in customer acquisition and retention initiatives.
• Collaborate with design and content teams to create marketing material.
• Perform SEO and PPC activities to increase visibility and traffic.
• Conduct keyword research using tools like Helium 10 and Amazon Brand Analytics.

Requirements:

• 2+ years of experience in eCommerce product listing and optimisation role
• Proven track record of increasing product visibility and sales
• Proficiency in SEO tools like Helium 10 and Amazon Brand Analytics
• Strong analytical skills and attention to detail
• Excellent copy writing skills for compelling product descriptions
• Experience with TikTok Shop and other emerging platforms is a plus!

Why Join the Company?

• Career growth opportunities in a fast-expanding company
• A dynamic, collaborative, and innovative work environment
• A chance to make a real impact on our brand’s success
• Competitive Salary

R13 000 Basic Plus Commission (medical aid, Negotiable)

Brief: Our client in Bellville requires outbound Sales Consultants to sell long term insurance products.

Brief: Our client in Bellville requires outbound Sales Consultants to sell long term insurance products. call centre sales|long term insurance sales|outbound sales|sales|telemarketing|telemarketing advisor|telemarketing consultant

Detail:

Opportunity to work for a well established financial company that offers great benefits, vibey working environment and opportunity to grow.
Successful applicant will be responsible for selling insurance products (life cover, funeral cover, income protection plans, disability cover & criticall illness) to potential clients.

Responsibilities:
Sales of insurance packages to potential clients.
Achievement of sales targets and objectives.
Adherence to Quality and Compliance processes to minimize business risk.
Adapt and change to fit in with changing business operational requirements.
Resolve complaints and objections.

Minimum Requirements:
Matric.
at least 2 years experience within a Sales Outbound Call Centre.
Fluency in English and one other South African official language.
Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
Ability to work overtime.

Hours:

Willing and available to work overtime as and when required by the business

Monday- Friday 08:15-16:15 (normal office hours)

Wednesdays 11:00 – 19:00 (normal office hours)

Marathons run from 08:15 -19:00

If overtime is required by the business it will take place on Tuesdays, Wednesdays and Thursdays 08:15 -19:00

Our client, a leading provider of soft furnishings and experiencing rapid growth in the UK industry is seeking an experienced Product Listing Specialist to join their e-commerce team and drive growth across multiple sales channels, including Temu, Shein, and Amazon. amazon|customer services|e-commerce|product listing|uk based|work from home

Detail:

Key Responsibilities:
Create and optimise product listings for Amazon, and other e-commerce platforms.
Conduct thorough keyword research using tools like Helium 10 and Amazon Brand Analytics.
Craft compelling product titles, bullet points, and descriptions optimised for search and conversion.
Analyse competitor listings and implement best practices.
Monitor listing performance and make data-driven optimisations.
Ensure brand consistency across all sales channels.
Stay up-to-date with platform-specific requirements and algorithm changes.
Add product listings to new platforms, like Temu and Shein.

Required Qualifications:
2+ years of experience in e-commerce product listing and optimisation.
Proven track record of improving product visibility and sales through keyword optimisation.
Proficiency in using Helium 10, Amazon Brand Analytics, and other SEO tools.
Strong understanding of e-commerce marketplace platforms.
Excellent written communication skills with the ability to craft persuasive product copy.
Data-driven mindset with strong analytical skills.
Attention to detail and ability to manage multiple projects simultaneously.

Western Cape , Nothern Surburbs - Parow Industrial

R12 000 - R25 000 Monthly Basic Plus Commission

Brief: Our client, a renewable‑energy provider offering solar power and backup solutions through an affordable, subscription-based model is looking for Senior Telesales Agents with grit and ambition.

Brief: Our client, a renewable‑energy provider offering solar power and backup solutions through an affordable, subscription-based model is looking for Senior Telesales Agents with grit and ambition. #b2c sales consultant|#energy sales consultant|#outbound sales representative|#senior call centre sales agen|#senior telesales executive|#telesales agent

Detail:

Responsibilities:
The Telesales agents will be responsible for selling Home & Business Solar + Backup systems.

• Initiate high-volume outbound calls to potential residential customers to promote solar and backup power solutions.
• Clearly explain the benefits of subscription-based solar and backup energy systems, including cost savings, convenience, and load-shedding protection.
• Assess customer needs and determine product suitability through effective questioning and listening.
• Confidently handle objections, clarify concerns, and provide solutions to secure sales.
• Drive the sales process from first contact to final agreement, consistently meeting or exceeding daily and monthly sales targets.
• Accurately log all call outcomes, update customer records, and manage follow-ups using internal systems.
• Ensure adherence to sales scripts, legal disclaimers, and company policies to maintain brand integrity and customer trust.
• Contribute to team success through sharing strategies, attending meetings, and maintaining a high-performance mindset.

Requirements:
3+ years’ experience in an outbound B2C environment.Strong verbal communication and objection handling skills.
Confidence to pitch and sell products over the phone.
higher
Ambitious, resilient, agile and strong work ethics.
Matric Certificate or higher.

Brief: Our client, a renewable‑energy provider offering solar power and backup solutions through an affordable, subscription-based model is looking for Direct Sales Agents. #field sales agent|#field sales consultant|#sales consultant|#sales representative

Detail:

Responsibilities:

• Approach and engage potential customers at homes or businesses to promote solar and backup power subscriptions.
• Explain and demonstrate how the energy solutions work (solar, battery backups, portable units), focusing on benefits like zero upfront cost, load-shedding protection, and long-term savings.
• Assess the customer’s current power situation, needs, and location suitability for solar or backup units.
• Deliver compelling sales pitches tailored to the customer’s needs using clear, professional, and persuasive communication.
• Handle objections with confidence and professionalism, guiding customers toward the best subscription plan for their situation.
• Assist customers in completing online or paper-based application forms on-site, ensuring accuracy and compliance.
• Plan and cover assigned residential or commercial zones efficiently, logging daily activities and progress.
• Meet or exceed daily, weekly, and monthly sales targets; maintain accurate records of customer interactions and signed deals.

Requirements:

• at least 3 years of experience in B2C sales, especially in energy, telecoms, insurance, or subscriptions, is a strong advantage.
• Confident in cold approaching customers face-to-face.
• Strong sales closing skills and ability to overcome objections.
• Proven ability to meet and exceed targets in a high-pressure environment.
• Comfortable explaining technical products in simple terms.
• Excellent verbal communication and interpersonal skills.
• Able to build trust quickly and connect with diverse communities.
• Persuasive, authentic, and customer-centric.

Brief: Our client, a renewable‑energy provider offering solar power and backup solutions through an affordable, subscription-based model is looking for Direct Sales Agents. #field sales agent|#field sales consultant|#sales consultant|#sales representative

Detail:

Responsibilities:

• Approach and engage potential customers at homes or businesses to promote solar and backup power subscriptions.
• Explain and demonstrate how the energy solutions work (solar, battery backups, portable units), focusing on benefits like zero upfront cost, load-shedding protection, and long-term savings.
• Assess the customer’s current power situation, needs, and location suitability for solar or backup units.
• Deliver compelling sales pitches tailored to the customer’s needs using clear, professional, and persuasive communication.
• Handle objections with confidence and professionalism, guiding customers toward the best subscription plan for their situation.
• Assist customers in completing online or paper-based application forms on-site, ensuring accuracy and compliance.
• Plan and cover assigned residential or commercial zones efficiently, logging daily activities and progress.
• Meet or exceed daily, weekly, and monthly sales targets; maintain accurate records of customer interactions and signed deals.

Requirements:

• at least 3 years of experience in B2C sales, especially in energy, telecoms, insurance, or subscriptions, is a strong advantage.
• Confident in cold approaching customers face-to-face.
• Strong sales closing skills and ability to overcome objections.
• Proven ability to meet and exceed targets in a high-pressure environment.
• Comfortable explaining technical products in simple terms.
• Excellent verbal communication and interpersonal skills.
• Able to build trust quickly and connect with diverse communities.
• Persuasive, authentic, and customer-centric.

Brief: Our client, a renewable‑energy provider offering solar power and backup solutions through an affordable, subscription-based model is looking for Direct Sales Agents. #field sales agent|#field sales consultant|#sales consultant|#sales representative

Detail:

Responsibilities:

• Approach and engage potential customers at homes or businesses to promote solar and backup power subscriptions.
• Explain and demonstrate how the energy solutions work (solar, battery backups, portable units), focusing on benefits like zero upfront cost, load-shedding protection, and long-term savings.
• Assess the customer’s current power situation, needs, and location suitability for solar or backup units.
• Deliver compelling sales pitches tailored to the customer’s needs using clear, professional, and persuasive communication.
• Handle objections with confidence and professionalism, guiding customers toward the best subscription plan for their situation.
• Assist customers in completing online or paper-based application forms on-site, ensuring accuracy and compliance.
• Plan and cover assigned residential or commercial zones efficiently, logging daily activities and progress.
• Meet or exceed daily, weekly, and monthly sales targets; maintain accurate records of customer interactions and signed deals.

Requirements:

• at least 3 years of experience in B2C sales, especially in energy, telecoms, insurance, or subscriptions, is a strong advantage.
• Confident in cold approaching customers face-to-face.
• Strong sales closing skills and ability to overcome objections.
• Proven ability to meet and exceed targets in a high-pressure environment.
• Comfortable explaining technical products in simple terms.
• Excellent verbal communication and interpersonal skills.
• Able to build trust quickly and connect with diverse communities.
• Persuasive, authentic, and customer-centric.

Brief: Our client, a renewable‑energy provider offering solar power and backup solutions through an affordable, subscription-based model is looking for Direct Sales Agents. #field sales agent|#field sales consultant|#sales consultant|#sales representative

Detail:

Responsibilities:

• Approach and engage potential customers at homes or businesses to promote solar and backup power subscriptions.
• Explain and demonstrate how the energy solutions work (solar, battery backups, portable units), focusing on benefits like zero upfront cost, load-shedding protection, and long-term savings.
• Assess the customer’s current power situation, needs, and location suitability for solar or backup units.
• Deliver compelling sales pitches tailored to the customer’s needs using clear, professional, and persuasive communication.
• Handle objections with confidence and professionalism, guiding customers toward the best subscription plan for their situation.
• Assist customers in completing online or paper-based application forms on-site, ensuring accuracy and compliance.
• Plan and cover assigned residential or commercial zones efficiently, logging daily activities and progress.
• Meet or exceed daily, weekly, and monthly sales targets; maintain accurate records of customer interactions and signed deals.

Requirements:

• at least 3 years of experience in B2C sales, especially in energy, telecoms, insurance, or subscriptions, is a strong advantage.
• Confident in cold approaching customers face-to-face.
• Strong sales closing skills and ability to overcome objections.
• Proven ability to meet and exceed targets in a high-pressure environment.
• Comfortable explaining technical products in simple terms.
• Excellent verbal communication and interpersonal skills.
• Able to build trust quickly and connect with diverse communities.
• Persuasive, authentic, and customer-centric.

Brief: Our client, a renewable‑energy provider offering solar power and backup solutions through an affordable, subscription-based model is looking for Direct Sales Agents. #field sales agent|#field sales consultant|#sales consultant|#sales representative

Detail:

Responsibilities:

• Approach and engage potential customers at homes or businesses to promote solar and backup power subscriptions.
• Explain and demonstrate how the energy solutions work (solar, battery backups, portable units), focusing on benefits like zero upfront cost, load-shedding protection, and long-term savings.
• Assess the customer’s current power situation, needs, and location suitability for solar or backup units.
• Deliver compelling sales pitches tailored to the customer’s needs using clear, professional, and persuasive communication.
• Handle objections with confidence and professionalism, guiding customers toward the best subscription plan for their situation.
• Assist customers in completing online or paper-based application forms on-site, ensuring accuracy and compliance.
• Plan and cover assigned residential or commercial zones efficiently, logging daily activities and progress.
• Meet or exceed daily, weekly, and monthly sales targets; maintain accurate records of customer interactions and signed deals.

Requirements:

• at least 3 years of experience in B2C sales, especially in energy, telecoms, insurance, or subscriptions, is a strong advantage.
• Confident in cold approaching customers face-to-face.
• Strong sales closing skills and ability to overcome objections.
• Proven ability to meet and exceed targets in a high-pressure environment.
• Comfortable explaining technical products in simple terms.
• Excellent verbal communication and interpersonal skills.
• Able to build trust quickly and connect with diverse communities.
• Persuasive, authentic, and customer-centric.

Brief: Our client, a renewable‑energy provider offering solar power and backup solutions through an affordable, subscription-based model is looking for Direct Sales Agents. #field sales agent|#field sales consultant|#sales consultant|#sales representative

Detail:

Responsibilities:

• Approach and engage potential customers at homes or businesses to promote solar and backup power subscriptions.
• Explain and demonstrate how the energy solutions work (solar, battery backups, portable units), focusing on benefits like zero upfront cost, load-shedding protection, and long-term savings.
• Assess the customer’s current power situation, needs, and location suitability for solar or backup units.
• Deliver compelling sales pitches tailored to the customer’s needs using clear, professional, and persuasive communication.
• Handle objections with confidence and professionalism, guiding customers toward the best subscription plan for their situation.
• Assist customers in completing online or paper-based application forms on-site, ensuring accuracy and compliance.
• Plan and cover assigned residential or commercial zones efficiently, logging daily activities and progress.
• Meet or exceed daily, weekly, and monthly sales targets; maintain accurate records of customer interactions and signed deals.

Requirements:

• at least 3 years of experience in B2C sales, especially in energy, telecoms, insurance, or subscriptions, is a strong advantage.
• Confident in cold approaching customers face-to-face.
• Strong sales closing skills and ability to overcome objections.
• Proven ability to meet and exceed targets in a high-pressure environment.
• Comfortable explaining technical products in simple terms.
• Excellent verbal communication and interpersonal skills.
• Able to build trust quickly and connect with diverse communities.
• Persuasive, authentic, and customer-centric.

Our client is looking for Customer Service Agents for an online home shopping campaign who will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive shopping experience.

Detail:

• Respond to customer questions regarding products, services, order status, and account information via email, or chat.
• Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details.
• Handle customer complaints about issues like damaged items, incorrect orders, or delivery delays, aiming to provide a satisfactory resolution.
• Offer detailed information about products, including specifications, availability, and pricing, to help customers make informed decisions.
• Assist customers in tracking their orders, updating them on estimated delivery times, and resolving any issues with delivery.
• Guide customers through the return and refund process, ensuring company policies are followed and that customers receive timely updates.
• Identify opportunities to recommend additional or alternative products that may suit the customer’s needs.
• Record customer feedback and complaints to share with the relevant departments, helping the company improve its products and services.
• Ensure compliance with company policies, procedures, and quality standards during all customer interactions.
• Work closely with teams like logistics, inventory, and marketing to resolve customer issues and ensure seamless service delivery.

• Respond to customer questions regarding products, services, order status, and account information via email, or chat.


• Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details.


• Handle customer complaints about issues like damaged items, incorrect orders, or delivery delays, aiming to provide a satisfactory resolution.


• Offer detailed information about products, including specifications, availability, and pricing, to help customers make informed decisions.


• Assist customers in tracking their orders, updating them on estimated delivery times, and resolving any issues with delivery.


• Guide customers through the return and refund process, ensuring company policies are followed and that customers receive timely updates.


• Identify opportunities to recommend additional or alternative products that may suit the customer’s needs.


• Record customer feedback and complaints to share with the relevant departments, helping the company improve its products and services.


• Ensure compliance with company policies, procedures, and quality standards during all customer interactions.


• Work closely with teams like logistics, inventory, and marketing to resolve customer issues and ensure seamless service delivery.

Requirements:
At least 2 years experience working on an online retail campaign in a call centre.
Matric

Our client is seeking motivated Sales Consultants to join their vibrant team and help customers find the perfect mobile contracts tailored to their needs. comission|grade 11|grade 12|hardworking|retail experience|sales|salesperson

Detail:

Responsibilities:
Call potential customers to promote mobile contracts and achieve sales targets.
Make outbound calls to potential customers
Promote and sell mobile contracts
Meet and exceed daily and monthly sales targets
Build rapport with customers and provide excellent service
Requirements
At least 1 year of call centre sales experience (Required)
Excellent communication and interpersonal skills
Target-driven with a strong work ethic

UK-based - Customer services position
Monday to Friday: 09:00 – 17:30 (UK hours)
Join a fast-growing UK-based Telecoms & Technology company and play a key role in delivering exceptional customer experience from initial order to final delivery. customer services|fibre|order specialist|uk

Detail:

As an Order Coordinator, you’ll be the driving force behind smooth service delivery.

Your role will involve:
Managing and coordinating customer orders end-to-end
Liaising with suppliers, engineers, and internal teams
Acting as the main point of contact for all order related queries

Requirements:
Must have cloud experience
Solid 3 years of customer service experience
Proficiency in Microsoft Word, Outlook & Excel
Great planning, time management & coordination skills
Familiarity with telecoms or IT products
Bonus: Knowledge of T1 Carrier Portals (Openreach, BT, TT)
Must be criminal clear
Grade 12 required
Proficiency in Microsoft Word, Outlook & Excel
Great planning, time management & coordination skills
Familiarity with telecoms or IT products
Bonus: Knowledge of T1 Carrier Portals (Openreach, BT, TT)

Benefits
Medical Aid
Travel allowance

We are seeking a dynamic Sales Consultant to join our team in Observatory. monday-friday|sales|telemarketing|telesales

Detail:

As a Sales Consultant, you will be responsible for building and maintaining customer relationships, identifying opportunities to increase sales, and providing excellent customer service. The ideal candidate should have strong communication skills, a positive attitude, and a drive to meet sales targets.

Duties and Responsibilities:

• Build and maintain relationships with customers
• Identify opportunities to upsell and cross-sell products
• Meet and exceed sales targets
• Provide excellent customer service to enhance customer satisfaction
• Keep abreast of product knowledge and market trends

If you are passionate about sales, have a proven track record of meeting targets, and thrive in a fast-paced environment, we would love to hear from you!