Senior Risk Manager

Helderberg Personnel; Wes-Kaap; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Helderberg Personnel is seeking a Senior Risk Manager to drive strategic risk management and operational execution across multiple departments, reporting to the Group Risk Manager and collaborating with the Operational Manager, traders, and finance and legal teams to strengthen internal controls and promote risk-informed decision-making.

You will lead risk reporting cycles, support CTRM system development, optimize operational processes, manage contracts and insurance frameworks, and ensure

Qualifications

• Degree in Risk Management, Business Administration, or equivalent.
• Minimum of 5 years' experience in risk management or related field.
• Experience in CTRM or commodity trading a plus.

Responsibilities

• Lead departmental risk reporting cycles and maintain risk register.
• Support CTRM development and define system requirements.
• Identify opportunities to optimize operations and reduce costs.
• Manage contract lifecycle and ensure regulatory compliance.
• Provide risk expertise on commodity markets and international trade.
• Oversee insurance coverage and claims processes.
• Develop and monitor SOPs to ensure internal controls.
• Assist debtors risk management and collections.

Skills

Risk governance

Stakeholder management

Power BI

Advanced Excel

SOP design

Communication

Education

Degree in Risk Management, Business Administration, or equivalent

Tools

Power BI

Advanced Excel

SharePoint

Job description

The role combines strategic risk management with operational execution to ensure regulatory compliance, process effectiveness, and continuous improvement across various departments and companies. The Senior Risk Manager reports to the Group Risk Manager and works closely with the Operational Manager, traders, and the finance and legal departments to strengthen internal controls, promote risk-informed decision-making, and support sustainable business performance. The Senior Risk Manager provides risk prevention, support, operational improvement, and compliance services.

CORE COMPETENCIES:

• Expertise in the agricultural value chain, imports, and exports.
• Strategic risk management and operational control.
• End-to-end contract management.
• Development (from a business perspective) and implementation of CTRM software.
• Scenario planning and problem-solving.
• Legal frameworks and debtors' management.
• Insurance and claims management.
• Design and implementation of SOP's.
• Power BI, advanced Excel, and other digital ecosystems.

SKILLS:

• Building Networks: Establish internal and external relationships to achieve business objectives. Gain support and commitment from stakeholders through expertise.
• Collaboration: Work effectively across teams and functions to achieve shared goals.
• Effective Communication: Convey information clearly, confidently, and persuasively.
• Customer Focus: Understand operational needs and offer practical risk-related insights and solutions to internal stakeholders.
• Ensuring Accountability: Hold oneself and others accountable for fulfilling obligations and maintaining control measures.
• Managing Complexity: Interpret complex information and identify practical solutions to business challenges.
• Planning and Alignment: Prioritize initiatives and align risk management activities with the organization's goals.
• Action-Oriented: Proactively identify problems and drive their timely resolution.
• Driving Results: Consistently deliver high-quality outcomes while balancing risk and operational efficiency.

EXPERIENCE:

RISK MANAGEMENT AND CORPORATE GOVERNANCE

• Lead departmental risk reporting cycles; develop and maintain comprehensive risk management processes; maintain the risk register and incident reports to systematically identify, evaluate, monitor, and mitigate commercial, operational, financial, and compliance risks, in collaboration with the Group Risk Manager and Risk Committee.

SUPPORT FOR INTERNAL CTRM DEVELOPMENT

• Support the conceptualization, design, implementation, and continuous improvement of the Group’s Commodity Trade Risk Management (CTRM) system. Define operational requirements, processes, and risk management parameters for system specifications.

OPERATIONAL AND LOGISTICS MANAGEMENT

• Manage operational and logistics processes by identifying opportunities for process optimization, eliminating transaction delays, improving efficiency, increasing output, and controlling operational costs.

CONTRACT AND LEGAL MANAGEMENT

• Manage the full contract lifecycle, including the review, administration, and management of transactions and special agreements. Ensure contractual compliance, evaluate legal and commercial risks, monitor contract terms, and support dispute prevention and resolution.

TRADE EXPERTISE

• Provide specialist knowledge of commodity markets, import and export regulations, international trade practices, and supply chain requirements. Ensure that operational activities align with regulatory requirements, commercial obligations, and international protocols.

INSURANCE FRAMEWORKS

• Ensure adequate insurance coverage for assets, liability, marine, public liability, and related insurance portfolios. Monitor policy suitability, coordinate claims management processes, and maintain insurance requirements across the business to mitigate operational, transport, and financial exposure.

RISK AND OPERATIONAL ANALYSIS

• Utilize Power BI, SharePoint, and advanced Excel skills to develop interactive reporting tools and information systems. Analyze historical and real-time operational data to identify trends and monitor risk indicators.

SOP DESIGN AND STANDARDIZATION

• Design, standardize, implement, and maintain standard operating procedures (SOP's) and policies to promote operational excellence, regulatory compliance, effective internal controls, and consistent business practices across various company/business units (SBU's).

DEBTORS MANAGEMENT

• Support the Operations Manager, the finance department, and the credit committee with debtors risk management, collection processes, and the monitoring of high-risk accounts to limit financial exposure.

REQUIREMENTS:

• Degree in Risk Management, Business Administration, or an equivalent qualification.
• Minimum of 5 years' experience in risk management, corporate governance, operational management, internal audit, or a related environment.

Proficiency in:

• The agricultural value chain (commodity trading, logistics, transport, or supply chain) will be an advantage.
• Operational risk management
• Contract management
• Process improvement
• Management frameworks
• Internal controls
• Debtors' risk management
• Insurance claims management
• Import and export compliance
• Implementation of operational systems

TECHNOLOGY REQUIREMENTS:

• Power BI
• Advanced Microsoft Excel
• SharePoint