Ziyana Business Consulting and Training | Full time
Head of Risk and OHS
Johannesburg, South Africa | Posted on 10/11/2026
Our client in the Facilities Management is looking for a Head of Risk and OHS to join their diverse, performance driven team.
Scope of Work:
Accountability: Operational Risk ManagementOversight
- Ensure optimal positioning of the Enterprise RiskManagement Framework (ERMF) and ORRMF within THE CLIENT by creating awarenessand understanding of operational risk among senior management;
- Ensure effective implementation, representation andadoption of the ERMF, by all the client functions;
- Monitor functional performance against risk appetite;
- Check and challenge the end-to-end Operational Risk profileof the function, including emerging risks, to ensure ‘no surprises. Considerall framework elements, strategic planning, business expansions/contractionsand other major change programmes / new product approval
- Identify all Group related policies and standards andensure that the processes align to minimum control guidance as set out inpolicies and standards;
- Oversee and facilitate the design of appropriate processesand procedures needed to implement the ERMF in THE CLIENT including ensuringsub- functions implement appropriate, standardised and adequate risk andcompliance processes and monitoring capability;
- Develop, draft and communicate relevant guidance documentsto ensure compliance with ORRMF policies and standards;
- Be the ‘Go To’ person and provide guidance to THE CLIENTFunctional Heads and managers on the interpretation of the ERMF and relatedpolicies and standards
- Monitor and challenge the effectiveness and adherence tothe ERMF and ORRMF;
- Assess the level of compliance and risk in THE CLIENT andreport this to senior management;
- Assess the compliance to policies and standards and applyfor dispensation and/ or waiver to the relevant RTO where material gaps inpolicies/standards or sections of policies/standards are identified, orconsidered irrelevant post the risk appetite setting for the client function;
- Assist in the design and implementation of the minimumOperational Risk Key Indicators (KI) for THE CLIENT as required by the RTOincluding assessing the relevance and performance against thresholds;
- Seek opportunities for continuous improvement in processesfor efficiency and effectiveness in execution of risk management activities;
- Monitor overdue Internal Audit findings that pertain to theclient and ensure these are addressed timeously through engagement withresponsible persons;
- Oversee monthly loss event reconciliation and relatedattestations to ensure that all (above threshold) risk events and losses havebeen captured on the Operational Risk system;
- Provide relevant coaching and guidance to the sub-functionson the implementation and maintenance of the Operational Risk frameworkcomponents (including RCSAs, KRIs, Events, Strategic Risk Assessments, and KeyRisk Scenarios, etc.) in consultation with 2LOD;
- Remain abreast of the ORRMF, policies, standards,procedures, and relevant legislation/regulations
Accountability: Business Continuity Management(BCM)
- Accountability and management of BCM for the client ;
- Review of the client BCM plans and oversight of thesub-functional plans, on relevant reporting tools and formats, to ensurecompliance with BCM Policies and Standards;
- Exercise preparedness, recovery capability and competenceby BCM test requirements as per the BCM policy;
- Where relevant, follow up with management to ensure timelyremediation of control and process failures;
- Ensure appointment of relevant functional representativesper BCM requirements;
- Ensure relevant training and guidance documents areavailable, attended and completed by functional representatives per BCMrequirements;
- Report to the client management on BCM readiness;
- Attend all BCM related forums and ensure full alignment ofthe client BCM plans;
- Act as the central point of contact between the client andthe BCM office;
- Act as central point of contact in the event of BCMinvocation.
Accountability: Data and Records Management andData Privacy:
- Accountability and management of Data and RecordsManagement and Data Privacy for the client as per Group Policies and Standards.
- Maintenance of relevant templates on relevant reportingtools and formats, to ensure compliance with DRM and Data DP Policies andStandards.
- Where relevant, follow up with management to ensure timelyresolution of areas of non-compliance.
- Assist with the remediation of control and processfailures.
- Reporting to the client management on DRM and DPcompliance.
- Attend all DRM and Data Privacy-related forums and ensurefull alignment of DRM and DP processes as required.
- Provide feedback to the client management on DRM andDP-related matters.
- Act as the central point of contact between the client andthe Data Privacy Office.
- Design and implement regular risk reporting processes whichcan be used for complete reporting requirements to THE CLIENT management,governance forums, and committees;
- Responsible for collating all relevant information toensure accurate, timely, complete reporting of Operational risks for the client;
- Report to senior management on the aggregate of the clientrisk profile.
- Validate data and information in relevant reports providedby 1LOD teams in the client Function, as appropriate
- Provide independent challenge on, and insight,interpretation, and analytics from relevant reports to senior management.
- Prepare appropriate current and forecast Operational Riskprofile reporting for the for the function, as agreed.
Accountability:Leadership and Stakeholder Management
- Provide strong leadership, direction and display role modelbehaviours, inspiring others to work together to achieve the strategic vision.
- Establish and maintain effective working relationships withall key stakeholders such as:
- Group Risk, Risk Type Owners and Chief Risk Officers;
- The client management.
- Functional heads.
- Internal Audit and Compliance.
- Lead the organisation to improve risk management throughdigitization, automation, standardisation and simplification.
- Drive and participate in forums that positively contributeto functional knowledge improvement
- Understand stakeholders' expectations and ensure that stakeholders'expectations are met and exceeded in certain instances.
- Foster a strategic relationship with Management Assurance,Group Compliance, Operational Risk and The Client Internal Audit to ensurealignment in terms of current risks and the impact thereof on the risk profileof the function;
- Ensure integration of the ERMF into related activities withan objective to ensure a strong control environment and continuous improvementwithin Functions;
- Interact with Functional Risk representatives to facilitateRisk assessments as well as providing guidance to mitigate risks outside theset risk appetite.
- Ensure Risk representatives are fully aware of theirresponsibilities and that they execute accordingly;
- Establish and maintain relevant governance forums toproactively manage risk management within the client.
Requirements
- B degree or equivalent specializing in Audit / BusinessManagement/ Risk Management or equivalent NQF level 6 qualification or higher.
- Honours Degree in Audit or Business Management orequivalent NQF level 7 qualification (preferred)
- Code B Driver’s License
- Certificate in Executive Administration
- Eight (8) years’ experience in risk management and/orrelevant business sector.
- Sound operational risk and compliance knowledge.
- Knowledge of the main operational processes’ procedures andcontrol frameworks within the Client businesses.
- Understanding of emerging technologies and the riskimplications.
- Proficient in MS Office (Word, Excel, PowerPoint andOutlook) and the internet.
- Awareness of cultural differences and varyinglegal/regulatory environments.
- Experience in implementing risk or compliance frameworksend to end.
- Exposure to Operational Risk Governance and OperationalRisk and Control Committees
- Experience with Risk Framework elements especiallyOperational Risk management
- Experience in dealing with multiple and diversestakeholders
- No criminal record Knowledge of Risk Management, whichincludes risk identification, control design, monitoring, and reporting
- Knowledge of Banking Legislation
- Knowledge of the risk environment and Operational Riskmanagement
- Knowledge of risk regulation and industry standards
- Strong operational risk and general compliance knowledge
- Knowledge of compliance and regulatory policies and bestpractice
- Ability to operate independently of detailed linesupervision