Senior Retail Sales Lead: Inspire Teams & Boost Store Performance

Placements24; Noord-Kaap; On-site; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Competitive salary structure

Comprehensive medical aid

Provident fund benefits

Staff discounts

Career progression opportunities

Ongoing training and development

Job summary

Placements24 in Kimberley is seeking a Senior Retail Sales Lead to drive store performance and coach a team of sales associates. You will lead by example, deliver exceptional customer service, and implement sales strategies to meet targets.

The role requires at least 4 years in retail with 2 years in supervision, strong leadership and communication skills, and the ability to work weekends. Based in Kimberley, you will contribute to a thriving national retail brand.

Qualifications

• 4+ years in retail sales, with 2+ years in a supervisory or team-lead role.
• Proven track record of achieving sales targets and delivering excellent customer service.
• Strong leadership, coaching and communication skills.

Responsibilities

• Lead, coach, and mentor a team of retail sales associates to achieve store sales goals.
• Drive sales performance through effective strategies, product knowledge, and customer engagement.
• Provide exceptional customer service, resolving issues and ensuring customer satisfaction.
• Assist in managing store operations, including visual merchandising, stock management, and opening/closing procedures.
• Train new sales associates on product knowledge, sales techniques, and company policies.
• Monitor sales performance, identify trends, and implement action plans to improve results.
• Ensure the store environment is appealing, well-maintained, and adheres to brand standards.
• Deputize for the Store Manager when required.

Skills

Leadership

Coaching

Communication

Sales strategy

Customer service

POS systems

Inventory management

Team motivation

Job description

Placements24 in Kimberley is seeking a Senior Retail Sales Lead to drive store performance and coach a team of sales associates. You will lead by example, deliver exceptional customer service, and implement sales strategies to meet targets.

The role requires at least 4 years in retail with 2 years in supervision, strong leadership and communication skills, and the ability to work weekends. Based in Kimberley, you will contribute to a thriving national retail brand.