Senior Restaurant Manager

Matched Business Partners; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a Superstar Head Restaurant Manager to lead their successful team in Johannesburg. This role is perfect for experienced managers with a passion for fine dining and a commitment to exceptional service. You will be responsible for coordinating daily operations, managing staff, and ensuring compliance with safety regulations. The company values loyalty and offers growth opportunities for those who demonstrate commitment. If you are ready to take your career to the next level and work with the best in the industry, this could be your chance!

Qualifications

• 7+ years of experience in fine dining and high-end restaurants.
• Ability to manage high-pressure situations effectively.

Responsibilities

• Coordinate daily restaurant operations for seamless service.
• Deliver superior service and manage customer satisfaction.
• Train and appraise staff performance to enhance productivity.

Skills

Customer Service

Staff Management

Operational Coordination

Problem Solving

Sanitation Compliance

Job description

My client has asked me to find a Superstar Head Restaurant Manager to join their successful team.

We are looking for a standout candidate who is well spoken, well presented, and has a proven track record of 7 years or more in large fine dining and high-end restaurants with demanding guests.

You need to be able to think on your feet to relieve pressure between reservations, on the floor, and at the pass to ensure seamless service. Your duties (not limited to) include:

1. Coordinate daily Front of the House and Back of the House restaurant operations
2. Deliver superior service and maximize customer satisfaction
3. Respond efficiently and accurately to customer complaints
4. Organize and supervise shifts
5. Appraise staff performance and provide feedback to improve productivity
6. Ensure compliance with sanitation and safety regulations
7. Manage the restaurant's good image and suggest ways to improve it
8. Control operational costs and identify measures to cut waste
9. Train new and current employees on proper customer service practices

This opportunity is ideal for career Restaurant Managers who want to settle and be loyal for a long-term position.

This is a once-in-a-lifetime opportunity to work for a strong group and advance within their various properties. My client values loyalty, honesty, and commitment and prefers candidates who do not job hop.

Growth is possible with loyalty rewarded.

If you want to work with the best in the industry, then this opportunity could be the one for you. To start ASAP!