Senior Research Manager Sai

NielsenIQ; Johannesburg; On-site; ZAR 60 000 - 100 000; Full time

Job summary

An established industry player seeks a Senior Research Manager to lead and manage key Brand and Media accounts. This role is pivotal in driving growth and ensuring client satisfaction through strategic insights and account management. The ideal candidate will leverage their extensive market research experience to build strong client relationships and promote the value of advanced analytics solutions. Join a dynamic team committed to delivering exceptional client experiences while fostering a culture of diversity and inclusion. This opportunity offers a flexible work environment and the chance to make a significant impact in a leading consumer intelligence company.

Benefits

Flexible work environment

Volunteer time off

Employee Assistance Program

Qualifications

• 6-7 years of experience in market research and account management.
• Strong client-oriented approach and ability to build relationships.

Responsibilities

• Lead and manage Brand and Media accounts as the main point of contact.
• Conduct business reviews and develop strategic account plans.

Skills

Quantitative Research

SPSS

Market Research

Survey Design

Project Coordination

Qualitative Research

Tools

MS Office

Job description

Job Description: Senior Research Manager (SRM) - NIQ

The SRM is part of NIQ's Strategic Analytics and Insights (SA&I) team, responsible for the SSA region. The role involves acting as a trusted adviser to our Brand and Media clients, aligning SA&I solutions with their key business questions. Candidates are accountable for earned revenue and driving growth through retained business.

Responsibilities

1. Lead and manage Brand and Media accounts as the main point of contact and trusted advisor.
2. Conduct business reviews and develop strategic account plans.
3. Understand client strategies and key questions to build strong relationships.
4. Nurture and expand relationships to achieve retained business.
5. Promote and demonstrate the value of the SA&I portfolio.
6. Manage revenue targets for your accounts.
7. Collaborate with Business Development teams to identify upselling opportunities.
8. Coordinate with other NIQ teams for a holistic client experience.
9. Oversee full project cycles, ensuring excellence and high client satisfaction.
10. Stay updated on market research methodologies, industry trends, and competitors.
11. Lead and develop a team of researchers to meet client needs.
12. Contribute positively to the culture of the SA&I team and NIQ organization.

Requirements

1. 6-7 years of experience in market research and account management.
2. Deep knowledge of market research methods.
3. Strong client-oriented approach.
4. Ability to build long-term client relationships.
5. Excellent listening and strategic thinking skills.
6. Proficient in design and reporting.
7. Willingness to go the extra mile and show enthusiasm for learning.
8. Ability to work independently and prioritize tasks.
9. Experience working across teams and managing multiple priorities.
10. Proficiency in MS Office, especially PowerPoint.

All employees are expected to promote NIQ's image by maintaining an efficient work environment and adhering to deadlines. The job description may evolve with company needs.

Additional benefits include a flexible work environment, volunteer time off, and an Employee Assistance Program.

About NIQ

NIQ is a leading consumer intelligence company, delivering comprehensive insights into consumer behavior through advanced analytics. With operations in over 100 markets, NIQ is committed to diversity, equity, and inclusion, reflecting the communities it serves. Learn more at NIQ's official website.

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Our Commitment to Diversity, Equity, and Inclusion

NIQ is dedicated to reflecting the diversity of our clients and communities. We are an Equal Opportunity Employer, committed to inclusive hiring practices across all protected classes worldwide.

Remote Work: Yes | Employment Type: Full-time

Key Skills

Quantitative Research, SPSS, Clinical Research, Data Collection, Clinical Trials, Research Experience, Statistical Software, Survey Design, Qualitative Research, Market Research, Research & Development, Project Coordination