Senior Regional Operations Manager

Adcorp Holdings Limited; Centurion; On-site; ZAR 600,000 - 1,200,000; Full time

Job summary

A leading logistics company is seeking a Senior Regional Operations Manager to oversee supply chain operations in Gauteng. The role requires extensive experience in managing large teams and deep knowledge of logistics, with responsibilities including compliance, performance management, and budget oversight. The ideal candidate will have a Bachelor’s degree and a proven track record in the FMCG industry, coupled with strong leadership skills and a focus on continuous improvement.

Qualifications

• Minimum of 8 to 10+ years in large-scale distribution or logistics operations.
• At least 3 to 5 years in a senior leadership role managing teams.
• Experience in third-party management and unionized environments.

Responsibilities

• Oversee supply chain functionality and manage over 4000 staff members.
• Implement staff development programs and adhere strictly to HR policies.
• Manage financial and compliance aspects of all contracts and ensure KPI adherence.

Skills

Leadership

Supply Chain Management

Logistics

Process Improvement

Communication

Education

Bachelor’s degree in Supply Chain, Logistics, Operations Management, or Business Management

Certification in Lean Six Sigma

Job description

Job title : Senior Regional Operations Manager

Job Location : Gauteng, Centurion
Deadline : July 19, 2025

Job Description :

• The Senior Regional Operations Manager is responsible for the end-to-end supply chain functionality of Distribution Centres in the region, overseeing over 4000 staff members across multiple DCs.

Minimum Requirements :

Education :

• Bachelor’s degree in Supply Chain, Logistics, Operations Management, or Business Management – Essential
• Certification in Lean Six Sigma or similar process excellence frameworks – Advantageous

Experience :

• Extensive FMCG industry experience, with a minimum of 8 to 10+ years in large-scale, multi-site distribution or logistics operations within the supply chain, preferably in a service-related industry
• At least 3 to 5 years in a senior leadership role managing substantial teams and budgets
• Third-party management experience, particularly in the TES industry, is advantageous
• Exposure to unionized environments and CCMA conciliation/arbitration experience are advantageous
• Strong understanding of labour market trends, TES industry, and Labour legislation

Additional Requirements :

• N/A

Roles and Responsibilities :

• Set fill rate and headcount targets with clients each season and budget period; targeted fill rate is 96% per shift
• Ensure accurate and timely staff payments via TES and WFM systems
• Implement staff development and training programs for all management levels
• Submit an annual succession plan as part of the PDP process
• Adhere strictly to HR policies and procedures
• Communicate employment equity initiatives quarterly to staff
• Ensure compliance with PPE standards as per client HR policy
• Protect client assets, including MHE equipment and general equipment such as cages and totes
• Manage agency compliance with labour onboarding, exit processes, and disciplinary tracking
• Measure and manage agency KPIs such as shift fill rates, throughput, payroll queries, and MHE performance
• Provide regular performance feedback to agencies and clients
• Ensure process compliance with WMS standards
• Review daily shift reports and implement corrective actions
• Monitor weekly budget reports and ensure adherence to financial plans
• Manage financial and compliance aspects of all ICs and report discrepancies to the client
• Oversee IC budget management and controls
• Support all internal and external audits
• Address client queries promptly via the Admin department
• Collaborate with the client’s Replenishment and Transport teams to ensure seamless inbound and delivery operations
• Maintain close communication with the Planning, Operations, SSM, and Inventory departments
• Align team efforts with client strategies and action plans
• Ensure the team meets OTIF delivery targets
• Support store operations during promotions and peak periods
• Manage supplier relationships through the Replenishment team
• Minimize financial risks and damages
• Protect client assets at all times, including the ADfusion model
• Implement continuous improvement initiatives quarterly and forecast staff expenditure weekly
• Manage budgets in coordination with the client’s Finance Manager
• Reduce MHE costs and damages, and claims from store levels by adhering to outbound processes
• Provide ongoing staff training to reduce damages in picking environments
• Audit TES statements and invoices regularly
• Implement and adhere to SHEQ programs from the head office
• Support SHEQ audits and ensure staff training and appointments align with SHEQ standards
• Manage IOD procedures and compliance
• Submit SHEQ monthly reports and drive BBBEE and Employment Equity initiatives