Senior Receptionist - Centurion Gate

Findojobs South Africa; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A reputable fitness organization is looking for a Reception Manager in Gauteng to manage the Welcome Desk/Reception and ensure a positive experience for members. Responsibilities include cash management, assisting with club administration, and resolving member complaints. The ideal candidate will exhibit excellent communication skills, have experience in front desk roles, and thrive in a fast-paced environment. Please submit your CV directly to the contact provided.

Qualifications

• Previous experience within a front desk or welcome desk position is an added advantage.
• Must be able to work shifts.
• Possess high energy levels.

Responsibilities

• Manage the Welcome Desk/Reception efficiently.
• Conduct group exercise classes.
• Resolve member complaints.

Skills

Ability to motivate staff

Excellent communication skills

Intermediate PC skills

Problem-solving

Job description

Purpose of the Job:

• Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
• Willingness to conduct group exercise classes

Key Performance Areas include:

• Assisting with Club Administration when necessary
• Cash management
• Communication with members and staff
• Managing of Receptionist
• Monitoring of access and overrides for staff and members
• Reception stock control
• Resolving member complaints
• Training of Receptionist

Experience & Competencies Required:

• Ability to motivate staff and lead by example
• Advanced levels of administrative accuracy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Display uncompromising levels of honesty and integrity
• Have excellent communication skills and be able to liaise at all levels
• Intermediate PC skills
• Must be able to work shifts
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position added advantage
• Proven track record in managing staff, planning, organising, conflict handling and problem solving
• Have reliable transport

CV's can be sent directly toCGM.C

Please complete our recruitment link