Senior Receptionist

Kendrick Recruitment; Phalaborwa; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An established industry player is looking for a Senior Receptionist to join their prestigious private game reserve in Limpopo. This role is perfect for a hospitality professional who excels in administrative tasks and is passionate about delivering exceptional guest service in a luxury bush environment. You'll manage guest check-ins, operate the Opera reservation system, and ensure smooth guest experiences. With live-in accommodation and a focus on guest satisfaction, this is an exciting opportunity to thrive in a unique setting. If you have the skills and dedication to make a difference, apply now!

Benefits

Live-in accommodation

Meal on duty or meal allowance

Provident Fund: 7.5% company contribution

Medical Aid Contribution

Qualifications

• Minimum 3 years experience in a front-of-house or receptionist role.
• Proficiency in Opera reservation system is essential.

Responsibilities

• Manage guest check-ins and check-outs professionally and efficiently.
• Ensure accurate billing, payment processing, and daily cash-ups.

Skills

Multi-line Phone Systems

Customer Service

Computer Skills

QuickBooks

Medical Office Experience

Office Experience

10-Key Calculator

Dental Office Experience

Front Desk

Administrative Experience

Phone Etiquette

Tools

Opera reservation system

Job description

Salary:

R10000 per month, Live-In, Additional Benefits Included

Position Overview:

Kendrick Recruitment is seeking a Senior Receptionist for a prestigious private game reserve in Limpopo. This role offers an excellent opportunity for a hospitality professional with strong administrative skills and a passion for delivering outstanding guest service in a luxury bush environment.

Key Responsibilities:

1. Manage guest check-ins and check-outs professionally and efficiently
2. Operate and maintain the Opera reservation system (Opera experience is essential)
3. Handle guest inquiries in person, via email, and phone courteously and promptly
4. Coordinate guest arrivals and departures according to lodge standards
5. Ensure accurate billing, payment processing, and daily cash-ups
6. Support lodge management with administrative tasks as required
7. Maintain a welcoming and organized reception area
8. Liaise with lodge departments to ensure smooth guest experiences
9. Monitor guest satisfaction and promptly address concerns

Requirements:

• Minimum 3 years experience in a front-of-house or receptionist role
• Proficiency in Opera reservation system (non-negotiable)
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to work well under pressure and in a team
• Well-groomed, professional, and guest-focused
• Willingness to live and work in a remote bush environment

Benefits:

• Live-in accommodation provided
• Meal on duty or meal allowance (R850)
• Provident Fund: 7.5% company contribution
• Medical Aid Contribution

This is a fantastic opportunity for a polished and professional receptionist to join a luxury team in the heart of the bush. If you meet the criteria and are passionate about exceptional guest service, send your CV to Kendrick Recruitment today.

Key Skills:

Multi-line Phone Systems, Customer Service, Computer Skills, QuickBooks, Medical Office Experience, Office Experience, 10-Key Calculator, Dental Office Experience, Front Desk, Administrative Experience, Medical Receptionist, Phone Etiquette