PURPOSE OF ROLE
We are seeking an experienced Senior Quality Management Advisor to provide strategic support to the Head of Quality, focusing on quality management, quality assurance initiatives, and continuous improvement across all Lesedi operations. This role requires a professional with strong business acumen, excellent communication skills, and the ability to advise and guide management in areas of continuous improvement.
The successful candidate will be responsible for developing and maintaining Quality Management/Quality Assurance IMS Governance documentation, ensuring compliance portfolios, and providing oversight and control in Quality Management across Lesedi. This position plays a pivotal role in establishing internal audit programs, managing non-conformance reports, and developing comprehensive training programs for personnel.
KEY PERFORMANCE AREAS
Compliance Portfolio Management
- Develop and maintain QM/QA IMS Governance documentation including templates
- Manage and implement internal audit schedules for nuclear and non-nuclear processes
- Oversee internal audit findings management with comprehensive follow-up
- Prepare and ensure readiness for certification surveillances and audits
- Provide necessary support to maintain Lesedi's compliance portfolio
Internal Quality Management System Oversight
- Establish and implement comprehensive internal audit programs for nuclear and non-nuclear processes
- Provide oversight and control in Quality Management and Quality Assurance across Lesedi
- Maintain Quality Functions' electronic databases
- Management of internal and external parties' Non-Conformance Reports (NCRs)
Supplier and Contractor Oversight
- Manage and implement Supplier Monitoring programs including updates
- Implement and manage established project surveillance programs
- Ensure quality standards compliance across all supplier and contractor activities
Customer Satisfaction and Continuous Improvement
- Analyze external customer satisfaction feedback data
- Provide improvement recommendations based on customer satisfaction analysis
- Update IMS processes to align with industry norms and standards
- Compile overview and trend reporting for multiple data areas including:
- Self-Assessment data analysis
- Lessons Learned data compilation
- Continuous Improvement data tracking
- Customer feedback data analysis
- Nonconformity data trending
Staff Development and Training
- Develop and implement IMS induction and indoctrination training for Lesedi personnel
- Create comprehensive Lesedi IMS training materials
- Implement ongoing IMS staff training programs
- Continuously improve and update IMS training materials aligned with industry best practices
QUALIFICATIONS
- Advanced Diploma/Degree or equivalent in quality engineering, quality management, or quality assurance (essential)
- Professional registration with SAATCA or equivalent (essential)
EXPERIENCE
- Minimum 7 years experience in EPC technical environment, quality management, or quality assurance (essential)
- Proven track record of training and implementing company strategies successfully
- Demonstrated experience in system and/or process auditing
- Experience in developing comprehensive audit programs
- Experience in developing quality key performance indicators
- Experience in producing quality trend reports for management
- Experience in Root Cause Analysis (RCA) methodologies (advantageous)
- Multi-disciplinary engineering, procurement, and construction industry experience
- Nuclear industry experience with applicable standards, codes, regulations, and practices (advantageous)
COMPETENCIES
Knowledge
- Comprehensive knowledge of managerial principles
- Deep understanding of ISO 9001, ISO 19443, RD-0034, and ASME NQA-01 standards
- Understanding of ISO 19011 auditing principles
- Knowledge of Engineering/Procurement/Construction and Project Management fundamentals
- Understanding of project management principles including PMBOK, contract management, and planning
- Knowledge of nuclear industry standards, codes, regulations, and practices (advantageous)
- Proficiency in Electronic Document and Record Management Systems (EDRMS)
Skills
- Strategic thinking and conceptual analysis capabilities
- Advanced proficiency in MS Word, Excel, PowerPoint, and Adobe Acrobat
- Clear and effective communication abilities
- Strong technical competence and problem-solving skills
- Performance measurement and progress monitoring capabilities
- Training development and delivery skills
- Data analysis and trend reporting capabilities
Behaviour
- Displays technical, interpersonal, and conceptual skills as a subject matter expert
- High degree of integrity and loyalty
- Self-motivated with ability to independently initiate activities
- Capable of measuring performance of people and project progress
- Accepts personal accountability and drives accountability in others
- Strong conceptual thinking abilities
- Articulates and maintains organizational vision and values
- Excellent team player who generates team spirit and cooperation
- Establishes and maintains effective stakeholder relationships
- Demonstrates foresight to anticipate opportunities and threats
- Methodical approach with exceptional attention to detail
- Portrays exemplary Health & Safety culture
- Takes pride in performance standards
- Diligent and conscientious work ethic
Should you not hear from us within 21 days of the closing of the advert, kindly regard your application to have been unsuccessful.