Senior Proposal Developer - RADDS

IQVIA; Centurion; On-site; ZAR 400,000 - 800,000; Full time

Job summary

An established industry player is seeking a skilled professional to coordinate and manage contracts and proposals for their clients. This role involves acting as a regional expert, ensuring consistency in processes, and developing strategies to enhance customer satisfaction. With a focus on achieving corporate goals, you'll support project requirements and build key relationships with customers. If you have a strong background in contract management and excellent communication skills, this opportunity to make a significant impact in the life sciences industry could be perfect for you.

Qualifications

• 7+ years experience in Contracts or Proposals in the CRO industry.
• Strong analytical and communication skills required.

Responsibilities

• Manage contracts and proposals for large complex contracts.
• Develop processes to increase customer satisfaction and efficiency.

Skills

Analytical Skills

Communication Skills

Project Management

Customer Relationship Management

Education

Bachelor's Degree in Life Science

Bachelor's Degree in Business Management

Tools

Microsoft Excel

Microsoft Word

Job description

Coordinate and manage the contracts, proposals and other designated processes for assigned customers to efficiently produce accurate and timely information.

Essential Functions

• Manage the day-to-day contract, proposal and other designated processes for large complex contracts.
• Act as regional expert on contracts, proposals and/or other designated processes and key interface for assigned customers, ensuring consistency in approach, metrics and format.
• Manage project requirements, identify discrepancies and interact with customers to resolve issues.
• Develop and implement processes with a primary focus on increasing customer satisfaction and creating efficiencies while maintaining consistency among all teams.
• Provide direction and strategy on projects and initiatives with minimal oversight.
• Maintain a focus and actively work towards attainment of all corporate goals (including but not limited to revenue, sales, and employee retention) and implement strategies to achieve those goals.
• Support with development and negotiation of MSA.
• Develop in-depth understanding of, and be compliant with all processes and policies relating to the development of contracts and proposals.
• Act as primary internal customer interface, responsible for developing key relationships.
• May participate in bid defense, customer meetings and on task forces as required.
• Provide advice, support and guidance as needed and serve as a mentor to colleagues.
• Perform other duties as assigned.

Qualifications

• Bachelor's Degree in Life Science, Business Management or related field and 7 years experience in Contracts or Proposals or equivalent combination of education, training, and experience.
• Knowledge of CRO Industry.
• Excellent knowledge of Microsoft Excel, Word and understanding of costing models.
• Excellent knowledge of contract, proposals and budget processes and ability to interpret budgets and protocols.
• Possess strong analytical skills and excellent verbal and written communication skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and customers.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at