Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
The purpose of this role is to manage projects, on behalf of clients for all phases of the project, including the 6 stages of the project rollout process. Projects managed by a Senior Project Manager will be across different industries and across country borders.
Project Management
- Manages the total project life cycle from conception to completion
- Facilitates the development of a clear brief
- Clearly defines the roles and responsibilities of the consulting team
- Develops a cost‑effective plan and schedule for completion of the project following a logical pattern for utilization of resources
- Tracks, manages and reports on the construction schedule and associated costs to achieve completion within time and money allocated
- Plans, organizes, directs, and the programme control and project management
- Oversees other project support activities, such as quality assurance, configuration control, project interface, environmental mitigation monitoring, systems integration, property and right‑of‑way acquisition, administration of inter‑agency agreements, contracts administration and procurement, community relations, and management and administrative services support
- Monitors budget and schedule performance, implements cost and schedule control procedures, and implements elements of the quality assurance program
Manages Client Relationships
- Reports to clients about progress and any necessary modifications of plans that seem indicated
- Builds good relationships between client, consulting, and construction teams
- Drives effective client service throughout the business and maintains effective relationships with key clients and stakeholders through proactive and ethical business practices
Coordination of Sub‑Contractors and Supervision of Project Staff
- Oversees performance of all trade contractors and reviews architectural and engineering drawings to ensure that all specifications and regulations are being followed
- Supervises assistant project managers, reviews their reports, checks on any reported difficulties, and corrects any safety violations or other reported deficiencies
- Selects, monitors and reports on the work of subcontractors working on various phases of the project
- Reviews and monitors activities of the project management team regularly
- Manages the daily activities of the project team
Administration
- Manages the completion of all required project documentation and reporting within specified deadlines, including minutes, progress reports, management reports, quality reports, and monthly reports
- Is responsible for proper administration of construction contracts and for obtaining all necessary permits and licenses
- Communicates project status and issues in a timely manner, maintaining technical and administrative control for projects
Management of Staff
- Holds monthly meetings with each project manager or assistant project manager to plan activities, set objectives and review progress against objectives
- Effectively delegates tasks to subordinates according to their level of ability or personal development plans
- Identifies employee development needs and discusses training and development plans for each subordinate
- Provides opportunity for project manager or assistant project manager to chair project, planning, site, or ad‑hoc meetings
- Discusses lessons learned from employee’s mistakes or poor judgment to enhance quality of outputs and efficiency, providing feedback in a constructive and professional manner (included in minutes and career aspirations documents)
- Holds quarterly performance reviews (at least three) with each project manager or assistant project manager, providing feedback for development prior to annual performance reviews
- Adapts management style according to each employee’s profile, values and career aspirations
- Takes appropriate disciplinary actions, within legal requirements and company policy, when required
Marketing and Business Development
- Develops new business opportunities with existing and new Turner & Townsend clients
- Identifies and acts upon cross‑selling opportunities
- Works with Associate Directors and Directors to construct bids for new work
- Attends formal client pitches with Assistant Directors and Directors
- Ensures that project case study, photographs and project CV files are kept up to date
- Identifies and acts upon opportunities to improve project management products and services
Qualifications
- BSc Degree, BTech Degree, or Diploma in the Built Environment
- Professional membership with a registered accreditation body
Experience
- Minimum: 10 years’ experience in the Built Environment, of which 7 years’ experience in construction project management
Interpersonal Competencies
- Ability to work under pressure and coordinate numerous activities and groups of people who need to cooperate to achieve maximum efficiency
- Good oral and written communication skills
- Problem‑solving skills
Basic Knowledge Of
- Construction science
- Construction processes
- Design processes
- Financial and cost processes
- Regulations relating to the Built Environment industry
Our people share our purpose and values. Turner & Townsend provides a great place to work, where everyone can make change happen and influence a better world.
We champion our people to succeed in both work and life. To support this we promote a healthy, productive, and flexible working environment that respects work‑life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We actively encourage applications from all sectors of the community.