Senior Professional Services Engineer

Ekco; Cape Town; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A cloud solution provider is looking for a Professional Services Project Engineer in Cape Town. The role includes managing IT projects, ensuring compliance, and mentoring engineers. The ideal candidate has 5-7 years of experience with Microsoft Cloud solutions and advanced Azure knowledge. Flexible work culture and growth opportunities are offered.

Benefits

25 days leave plus public holidays

Company pension scheme

Employee Assistance Programme

Unlimited access to Pluralsight learning platform

Opportunities for growth and international responsibilities

Qualifications

• 5-7 years of experience in Microsoft Cloud Solutions, Azure & Office 365.
• Extensive experience with Entra and Intune.
• Knowledge of server roles and firewall installation/configuration.

Responsibilities

• Manage and deliver IT projects within budget and on time.
• Collaborate with team leads and project managers.
• Design and build cloud-based infrastructures.

Skills

Oral and written communication skills

Problem identification and analysis

Team collaboration

Logical reasoning

IT knowledge

Project management

Education

College degree in IT or related technical field

Tools

Microsoft Azure

Office 365

Microsoft Hyper-V

VMware

Intune

Active Directory

Job description

About Ekco

Founded in 2016, Ekco is one of the fastest-growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation, and driving better outcomes from our clients’ existing technology investments.

In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues across regional offices in the UK, Ireland, Benelux, South Africa, and Malaysia.

The role

The Professional Services Project Engineer is responsible for managing and delivering IT projects for both new and existing clients. This role requires scheduling, managing, and ensuring project completion within budget and on time. The engineer will work in Azure data center environments and on-premises infrastructures, ensuring high standards of accuracy, compliance, and security to safeguard client data.

Key Responsibilities

1. Collaborate closely with the professional services manager and team leads from other service delivery areas.
2. Coordinate project schedules with project managers.
3. Mentor and train other engineers.
4. Prepare, scope, schedule, and coordinate projects with account managers.
5. Design and build cloud-based infrastructures.
6. Coordinate with clients and third-party vendors.
7. Ensure client data integrity and security during projects.
8. Install and configure client infrastructure.
9. Create detailed, clear, and timely documentation around project infrastructure and services.

Key Requirements

• Strong oral and written communication skills in English; ability to present information clearly.
• Ability to identify problems promptly, analyze information, develop solutions, and resolve issues early.
• Maintain professionalism, keep commitments, inspire trust, work with integrity, and uphold organizational values.
• Balance team and individual responsibilities; work well in group problem-solving situations.
• Use experience and logical reasoning to solve problems effectively.
• College degree (three-year college or technical school) preferred in IT or related technical field.
• 5-7 years of experience in Microsoft Cloud Solutions, Azure & Office 365, project management, network administration, or Tier 3 support.
• Advanced knowledge of Microsoft Azure & Office 365.
• Extensive experience with Entra and Intune.
• Proficiency with IT hardware/software; familiarity with hypervisors like Microsoft Hyper-V & VMware.
• Knowledge of server roles such as Active Directory, SQL, Remote Desktop Services.
• Firewall and network switch installation/configuration.

Benefits / Perks

• 25 days leave plus public holidays.
• One day birthday leave per year.
• Company pension scheme (5% employer contribution) and flexible salary sacrifice.
• Employee Assistance Programme (EAP) for mental health and wellbeing support.
• EkcOlympics – a global activity for fun!
• Unlimited access to Pluralsight learning platform.
• Opportunities for growth and international responsibilities.

Why Ekco

• Microsoft’s 2023 Rising Star Security Partner of the Year.
• Top partner status with VMware & Veeam.
• Ranked 4th in the Deloitte Fast50 Awards for fastest-growing technology companies.
• Committed to diversity, equality, inclusion, and belonging.
• Encourages internal mobility and development opportunities.
• Flexible working with a family-friendly focus.