Senior Product Owner - Digital Freight Services

Staff Unlimited Recruitment; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading logistics company is seeking a Senior Product Owner - Enterprise Service Catalogue to drive the creation, commercialization, and implementation of their service catalogue for Airfreight & Sea freight. This permanent position operates in a hybrid environment, requiring a proactive candidate with strong analytical and communication skills. The ideal applicant will possess a Bachelor's degree and experience in enterprise product development and Agile methodologies.

Qualifications

• Strong understanding of enterprise product development and lifecycle management.
• Experience with business analysis and requirements gathering.
• Familiarity with Agile methodologies or other relevant frameworks.

Responsibilities

• Facilitate the creation and refinement of product and service definitions.
• Collaborate with cross-functional teams to define technical specifications.
• Drive implementation of the Enterprise Service Catalogue into applications.

Skills

Analytical skills

Problem-solving skills

Communication skills

Facilitation skills

Education

Bachelor's degree in Business Administration, Product Management, Engineering

Tools

JIRA

Confluence

Excel

PowerPoint

Word

Outlook

Job description

Overview

Our client, a leading logistics company, is seeking a Senior Product Owner - Enterprise Service Catalogue to join their team. The role drives the creation, commercialization and implementation of the Company’s service catalogue for Airfreight & Sea freight, and designs how they build, organise, and roll out the service catalogue so it becomes part of all digital products for customers.

Location: Kempton Park, Johannesburg

Job type: Permanent position – operating in a hybrid environment

Responsibilities

• Facilitate the creation and refinement of product and service definitions for enterprise-level Airfreight & Sea freight offerings.
• Ensure product and service definitions are aligned with the company’s overall strategic goals, customer needs, and industry trends.
• Collaborate with the global Enterprise Service Catalogue team and cross-functional teams to translate business requirements into technical specifications and product features.
• Drive and verify the implementation of the Enterprise Service Catalogue into our various customer facing applications and digital solutions.
• Serve as the liaison between business units, global teams, and IT departments to gather input, define needs, and create alignment on product/service offerings.
• Act as a key point of contact for Airfreight & Sea freight product and service definition-related inquiries and support throughout the lifecycle.
• Communicate changes and requirements to the Enterprise Service Catalogue to internal stakeholders.
• Create and maintain clear, comprehensive product and service implementation documentation, user stories, and use cases.
• Ensure that documentation is up-to-date, well-organized, and accessible to relevant stakeholders.
• Work with internal teams and stakeholders to gather and verify requirements for Airfreight & Sea freight products and services.
• Communicate demand and requirements to the global Enterprise Service Catalogue team and follow up on the actual implementations.

Minimum Requirements

• Bachelor’s degree in Business Administration, Product Management, Engineering, or a related field.
• Strong understanding of enterprise product development, lifecycle management and transport & logistics.
• Experience with business analysis, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or similar).
• Strong analytical and problem-solving skills with the ability to translate complex ideas into actionable plans.
• Familiarity with Agile methodologies or other relevant frameworks for managing product/service lifecycles.
• Proficient in Excel, PowerPoint, Word and Outlook.
• Knowledge of industry-specific standards and regulations related to transport & logistics.

Skills Required

• Strong analytical and problem-solving skills with the ability to translate complex ideas into actionable plans.
• Excellent communication and facilitation skills with the ability to engage and influence diverse stakeholder groups.