Senior Portfolio Manager

Flair TM; Johannesburg; On-site; ZAR 500,000 - 600,000; Full time

Job summary

A reputable property management company in Johannesburg seeks a Senior Portfolio Manager to oversee a portfolio of 1000 tenants. The successful candidate will ensure the smooth running of property management operations, manage tenant queries, and maintain accurate records. Candidates must have at least 5 years of experience in residential property management, with strong financial control and interpersonal skills. This is a great opportunity to make a real impact in the property management sector.

Qualifications

• Minimum 5 years of experience in residential property management.
• Proven ability to manage a large portfolio (1000+ tenants).
• Ability to work independently and under pressure.

Responsibilities

• Update tenant information and ensure accurate reports.
• Manage debtor control and creditor payments.
• Respond to tenant queries and ensure quick resolutions.

Skills

Residential property management

MDA/WeConnectU experience

Excellent organizational skills

Strong financial control

Communication and interpersonal skills

Attention to detail

Job description

Our client, a reputable property management company based in Johannesburg North, is seeking a Senior Portfolio Manager with extensive residential experience to join their dynamic team. The successful candidate will oversee a portfolio of 1000 tenants and ensure the smooth running of property management operations.

Responsibilities

• Update tenant, owner, and creditor information on the system
• Load new tenants into the system and ensure accurate monthly inspection reports
• Ensure accurate headcount and parking procedures are maintained
• Oversight of debtor control and creditor payments on behalf of owners
• Reconcile deposit held schedules and update system “D” account
• Distribute owner statements by the 7th of each month
• Respond to tenant queries via email and WhatsApp
• Manage arrears letters and ensure compliance with TPN / SMS Propsys / MDA procedures
• Facilitate tenant / owner query resolutions and ensure quick responses (within 24 hours)
• Handle tenant deposit refund queries and manual future charge entries
• Manage general correspondence, complaints, and notifications
• Attend tenant meetings and handle insurance claims
• Compile and reconcile reports as requested
• Oversee and ensure all maintenance-related issues are resolved
• Manage prepaid metermate and power measurements for credit control
• Monitor electricity and water usage to ensure no losses are incurred
• Review vacancy listings and ensure units are ready for occupation
• Liaise with letting department to ensure competitive pricing and timely rentals
• Actively participate in advertising vacant units and coordinating rental agreements
• Maintain accurate filing systems and compile relevant documentation

Qualifications

• Minimum 5 years of experience in residential property management
• Must have MDA / WeConnectU experience
• Proven ability to manage a large portfolio (1000+ tenants)
• Excellent organizational, communication, and interpersonal skills
• Strong financial and debtor control experience
• Ability to work independently and under pressure
• Detail-oriented with a proactive approach to resolving issues

To Apply

If you are a motivated, results-driven individual with a passion for property management and meet the above criteria, we encourage you to apply for this exciting opportunity.

Join our client’s team and make a real impact in the property management sector!