Senior Portfolio Manager

Flair TM; Johannesburg; On-site; ZAR 400,000 - 600,000; Full time

Job summary

Join a leading company in the property management sector as a Property Manager, responsible for overseeing a large portfolio of tenants. Applicants should have significant experience, exceptional organizational skills, and a proactive approach to problem-solving. This is an exciting opportunity to make a real impact in the industry while ensuring high standards in managing tenant and owner relations.

Qualifications

• Minimum 5 years of experience in residential property management.
• Proven ability to manage a large portfolio (1000+ tenants).
• Strong financial and debtor control experience.

Responsibilities

• Update and manage tenant, owner, and creditor information on the system.
• Oversee debtor control and creditor payments on behalf of owners.
• Ensure accurate management of inspections, headcounts, and parking procedures.

Skills

Organizational skills

Communication skills

Interpersonal skills

Detail-oriented

Proactive problem solving

Job description

• Update tenant, owner, and creditor information on the system
• Load new tenants into the system and ensure accurate monthly inspection reports
• Ensure accurate headcount and parking procedures are maintained
• Oversight of debtor control and creditor payments on behalf of owners
• Reconcile deposit held schedules and update system "D" account
• Distribute owner statements by the 7th of each month
• Respond to tenant queries via email and WhatsApp
• Manage arrears letters and ensure compliance with TPN / SMS Propsys / MDA procedures
• Facilitate tenant / owner query resolutions and ensure quick responses (within 24 hours)
• Handle tenant deposit refund queries and manual future charge entries
• Manage general correspondence, complaints, and notifications
• Attend tenant meetings and handle insurance claims
• Compile and reconcile reports as requested
• Oversee and ensure all maintenance-related issues are resolved
• Manage prepaid metermate and power measurements for credit control
• Monitor electricity and water usage to ensure no losses are incurred
• Review vacancy listings and ensure units are ready for occupation
• Liaise with letting department to ensure competitive pricing and timely rentals
• Actively participate in advertising vacant units and coordinating rental agreements
• Maintain accurate filing systems and compile relevant documentation

Requirements :

• Minimum 5 years of experience in residential property management
• Must have MDA / WeConnectU experience
• Proven ability to manage a large portfolio (1000+ tenants)
• Excellent organizational, communication, and interpersonal skills
• Strong financial and debtor control experience
• Ability to work independently and under pressure
• Detail-oriented with a proactive approach to resolving issues

To Apply :

If you are a motivated, results-driven individual with a passion for property management and meet the above criteria, we encourage you to apply for this exciting opportunity.

Join our clients team and make a real impact in the property management sector!

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